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See every touchpoint with a customer or company, with a system that stores all tickets, purchases, projects, and communications in one place.
See customer history at a glance and provide your team with a transparent and consistent ow of communication with your customer.
When you leverage predefined processes, you ensure that issues are handled effectively and consistently every time—providing your customers with the service experience they deserve.
Know where you stand with each customer and with your business overall with visibility into accurate financial and KPI reporting.
Give your team the tools and access to information they need to do their job efficiently to help drive up your profitability.
See how working out of a centralized system can improve customer relations, boost your service delivery, and increase productivity.
Remotely Monitor & Manage
ConnectWise Automate gives you the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, easily manage IT policies across multiple endpoints, and much more.
Assess Security Risks
Based on the NIST Cybersecurity Framework, ConnectWise Identify allows you to proactively assess your customers’ risk profile across their entire business. Gain insight to remediate security issues and grow your new security offerings.
Take advantage of clear lines of communication, an efficient ticketing process, and everything you need to provide exceptional service delivery.
Access a central place for all of your data—whether it’s project, service, sales, or financial—to make reporting simple.