Manny Rivelo
Chief Executive Officer
Leaders Invested in You
Dedication & industry experience that makes a difference
Dan Madden
Chief Financial Officer
Jamie Hunter
Chief Strategy and Operations Officer
David Raissipour
Chief Product and Technology Officer
Mari-Frances Bentvelzen
Chief Customer Officer
Craig Rones
Chief Marketing Officer
Kisha Thompson
Chief People Officer
Peter Kujawa
EVP, Service Leadership & IT Nation
Prakash Talreja
EVP, Engineering
Russ Humphries
EVP of Product Management, Cybersecurity and Data Protection
Jeff Bishop
EVP of Product Management, UMM and Business Management
Patrick Beggs
Chief Information Security Officer
Josh Poe
Chief Legal Officer
Ernie D'Ambrose
Chief Accounting Officer
Bill Ramalho
Chief Information Officer
Manny Rivelo | Chief Executive Officer
Manny Rivelo is a seasoned technology executive with more than 30 years of leadership experience driving growth, innovation, and operational excellence across global software, cybersecurity, and enterprise technology organizations. He currently serves as Chief Executive Officer of ConnectWise, where he leads the company’s strategic vision to empower managed service providers (MSPs) with industry-leading software, services, and community-centric solutions.
Before joining ConnectWise, Manny served as CEO of Forcepoint, guiding the cybersecurity company through transformational initiatives and market expansion. Prior to that, he held senior leadership roles at several industry leaders, including F5 Networks, Arista Networks, and Cisco Systems, where he led global sales, product strategy, customer success, and business development functions. He also held executive roles at AppViewX and served as a Senior Operating Partner at Francisco Partners Consulting.
Manny’s expertise spans go-to-market strategy, cloud computing, security architectures, and scaling high-performance teams in rapidly evolving technology markets. He has also served on multiple boards and advisory roles across tech companies and startups. He holds bachelor’s and master’s degrees in Electrical Engineering from the Stevens Institute of Technology and is widely recognized for his strategic leadership and passion for building innovative, customer-focused organizations.
David Raissipour | Chief Product and Technology Officer
David Raissipour has had an extensive career spanning over three and a half decades. He most recently held the position of Chief Technology and Product Officer at Mimecast. In that capacity, he led the Product, Engineering, UX, Operations and Strategy teams for the company. He led the efforts to rebuild the company’s flagship product platform while assisting in the successful transition of Mimecast from a public to a PE backed company. Prior to Mimecast, he spent 4 years at Sophos where he led the Sophos Firewall, Sophos Central and Email Security offerings as the SVP of Products and engineering. Before joining Sophos, David held the positions of SVP of Products and Engineering at Carbonite, Vice President & General Manager of the SecureID and Fraud & Risk Intelligence RSA. Prior to RSA, David Spent 14 years at Microsoft in product leadership roles working on Outlook, MSDN/TechNet, as well as MSN and Bing Mobile product offerings. David holds a Bachelor's degree in Computer Science and describes himself as an Engineer with a passion for solving complex customer challenges. David currently lives in Windermere, Florida, with his wife of over 32 years along with his three adult daughters.
Mari-Frances Bentvelzen | Chief Customer Officer
Mari-Frances is an accomplished senior leader with deep expertise in commercial strategy, customer success, and operations. With a career spanning 15+ years in SaaS, fintech, and enterprise solutions, she is recognized for her ability to navigate complex business environments, foster long-term customer partnerships, and translate strategy into measurable outcomes. Most recently, Mari-Frances was Chief Customer Officer at WEX, where she led an international team of 3,000+ and drove strategic initiatives that enhanced customer engagement, operational efficiency, and revenue growth across intricate global markets. Prior to that, she spent several years with SAP Concur in senior leadership positions, also focused on customer success and revenue growth. Mari-Frances is passionate about delivering value through customer-centric innovation. She is a regular speaker and contributor on the topic of customer success, SMB business growth, and leadership—and she has been featured in Forbes, The Economist, and NPR. She resides in Bellevue, where she lives with her husband, their daughters, and Beagle, Duke. In her spare time, she enjoys watching her girls play soccer and, during the winter months, you can find her skiing when there is fresh snow to be found.
Dan Madden | Chief Financial Officer
Dan Madden is the Chief Financial Officer at ConnectWise, where he leads the company’s financial strategy and operations to support long-term growth and innovation. He brings more than 25 years of experience in financial leadership roles across both public companies and private-equity-backed businesses. Prior to joining ConnectWise, Dan served as CFO at Medallia, Edifecs, Ellie Mae, and Revel Systems. He also held senior finance roles at Cepheid, Symmetricom, Tellabs, and McKesson. Dan began his career at Ernst & Young and holds a B.S. in Business Administration from California State University, Sacramento.
Kisha Thompson | Chief People Officer
Kisha Thompson is the Chief People Officer at ConnectWise with a robust background in training and development, talent acquisition, HR operations management, and employee relations. Before joining ConnectWise, Thompson served as the Chief People Officer of ClickDimensions, a global software company, and held the VP of Human Resources position at Healthmap Solutions, where she utilized advanced technology to improve the lives of individuals with kidney disease. Thompson holds a degree from the University of Florida and has over 15 years of experience in various HR functions. Her passion for creating inclusive workplace cultures aligns seamlessly with ConnectWise values, making her an excellent addition to the executive leadership team. Thompson is based in the ConnectWise Tampa headquarters office and directly reports to the CEO, overseeing all global HR teams. Her leadership and expertise are poised to significantly impact the company and its employees as they continue to strive for excellence.
Peter Kujawa | EVP, Service Leadership & IT Nation
Peter Kujawa is an accomplished executive and attorney with experience leading businesses ranging from early stage to mature, and from privately held to publicly traded. Peter oversees Service Leadership and IT Nation, which includes community programs such as IT Nation Connect, IT Nation Evolve peer groups as well as ConnectWise partner advisory councils. Prior to his current role, Peter served as president of an MSP for 11 years. He led the turnaround of the business including its acquisition by one of the largest privately held office equipment dealers in North America. During his time there, the company became an early adapter of managed cybersecurity services with revenue growth from $2.2m to $16.5m and employee growth from 18 to 85 employees. Peter also served simultaneously as the corporate counsel of the parent company that acquired the MSP. Before joining the MSP, Peter was CEO for fintech company, Info-Pro Lender Services. He also worked for Thomson Reuters, US Cellular, and BellSouth Mobility in various sales and sales leadership roles. Peter has been recognized as an MSPMentor Top 250 People in Managed Services, 2023 Channel Influencer by Channel Futures, and 2025 CRN® Channel Chief. He served for nine years as an advisory board member for MSPAlliance. Peter received his Juris Doctor from Marquette Law School in Milwaukee, Wisconsin. He earned his Bachelor's degree from Marquette University and has completed multiple executive education courses from the Northwestern University – Kellogg School of Management.
Jeff Bishop | EVP of Product Management, UMM and Business Management
As EVP Product Management, Jeff Bishop oversees product management for The ConnectWise Platform™ and many of the product lines at ConnectWise. Jeff’s previous positions include Chief Product Officer, Vice President of Ecosystem, and Vice President of ConnectWise Control (formerly ScreenConnect). Before joining ConnectWise in 2015, Jeff was one of the founders of ScreenConnect, a solution that allows clients’ computers to be remotely controlled for fast, reliable, secure remote support. Jeff also worked for Agilent Technologies, a spin-off from Hewlett-Packard, in various roles including product management, marketing, and engineering.
Russ Humphries | EVP of Product Management, Cybersecurity and Data Protection
Russ Humphries is a cybersecurity leader with over two decades of successful new product releases and portfolio evolutions to his name. Russ enjoys the full product experience and builds teams that love to execute with passion and quality. His biography includes designing and bringing to market data at rest protection solutions like Microsoft BitLocker, revitalizing portfolios as evidenced with the release of Sophos Intercept X, and SaaS platform evolutions for XDR. In his spare time Russ enjoys Dungeons and Dragons and watching Sci-Fi. Frankly, he’s proudly “a bit of a geek."
Prakash Talreja | EVP, Engineering
Prakash Talreja is an engineering leader with over 20 years experience in the tech industry, ranging from developing and designing SaaS solutions to building and leading high-impact teams. Prakash’s most recent role was VP of Platform Engineering at Mimecast where he led the infrastructure, frontend, search, storage, data, API and identity platforms for all of Mimecast’s products. He also spearheaded the architecture and execution of their data platform. Before joining Mimecast, Prakash held senior technical positions at Sophos, ForcePoint and Morgan Stanley. He holds a Master’s degree in Computer Science and has a strong passion for building scalable distributed systems. Prakash lives in London. He has three kids and enjoys playing tennis and pickleball in his free time.
Patrick Beggs | Chief Information Security Officer
Patrick is a cybersecurity executive focused on leading global cyber operations. Patrick has more than 20 years of operational duties in information security, spanning the commercial, federal civilian, defense, law enforcement, and intelligence communities. Most recently, Patrick served as Cognizant Technology’s Global Cyber Operations Executive, where he led a team of more than 150 personnel operating across five countries. Prior to Cognizant, Patrick led cyber operations for AIG, Booz Allen Hamilton, Amazon Web Services, and Bank of America. In the public sector, Patrick served as the first Deputy Director/Director of Operations at the Department of Homeland Security’s (DHS) National Cybersecurity and Communications Integration Center (NCCIC). Patrick is a former Army Infantry Non-Commissioned Officer and holds a B.S. in Political Science from Radford University. He also holds a patent for his work developing a new method of leveraging AI models for improving network security.
Josh Poe | Chief Legal Officer
Josh Poe serves as Chief Legal Officer and is responsible for all legal matters relating to ConnectWise’s business operations. Josh began his career in private practice specializing in commercial litigation, and he brings more than 20 years of legal experience and expertise to ConnectWise. Before joining ConnectWise, Josh served as Vice President and Senior Counsel for CA Technologies, a global software company. He was responsible for negotiating complex IP licensing and services agreements, software development and distribution agreements, and general legal guidance impacting business operations. Josh also served as Senior Counsel for Danka Office Imaging Company, one of the world’s largest independent distributors of office imaging equipment, software, support, and related services. Josh received a Bachelor of Arts degree in history, with honors, from the University of Florida and a Juris Doctor degree from Loyola University.
Jamie Hunter | Chief Strategy and Operations Officer
Jamie is a seasoned executive with over 20 years of experience in SaaS and technology, specializing in operations, corporate strategy, and development. She has a proven record of driving growth through strategic execution—including M&A—leading large-scale transformations and fostering cultures of operational excellence. Previously, Jamie served as Head of Corporate Development and Chief of Staff at Medallia and held similar roles at Intelerad, where she helped double revenue and led a successful recapitalization. Earlier, as SVP of Operations at Mitratech, she scaled the business through strategic acquisitions and global expansion. Jamie is committed to creating long-term enterprise value through disciplined strategy, data-driven decision-making, and innovative growth initiatives. She focuses on aligning vision with execution to deliver measurable impact for customers, employees, and stakeholders.
Ernie D'Ambrose | Chief Accounting Officer
Ernie brings a wealth of experience in finance and accounting, primarily within technology sectors. He has served as a CFO, CAO, and SVP of Corporate Finance, with comprehensive oversight of Accounting, Treasury, FP&A, Tax, Systems, HR, and Legal departments. Previously, as Kaseya’s CAO, Ernie oversaw back-office transformations for exponential growth and facilitated the execution of 15 acquisitions, notably the Datto transaction, valued at over $6.2 billion. At ConnectWise, Ernie leads the Accounting team with a focus on operations and collaborates closely with FP&A, Financial Systems, Sales Ops, and the Partner Success organization, among others. Ernie is a licensed CPA, receiving his start as an auditor at Deloitte. He holds a Bachelor of Science from Hunter College and is a former U.S. Army Paratrooper. Beyond professional endeavors, he cherishes family time and shares a passion for building motorcycles with his son in their home garage.
Bill Ramalho | Chief Information Officer
Bill Ramalho is a seasoned technology executive with over 20 years of senior IT leadership experience. He recently served as Senior Vice President of Information Technology at AVI-SPL, where he led enterprise IT strategy, digital transformation, and data initiatives that drive business growth and operational excellence. Bill is known for building high-performing teams, aligning technology with business objectives, and delivering scalable global solutions across diverse industries.
Craig Rones | Chief Marketing Officer
Craig Rones brings more than 20 years of experience building and scaling growth-focused marketing organizations across cybersecurity and IT services. As Chief Marketing Officer at ConnectWise, he leads global marketing strategy, brand, and demand generation – translating go-to-market execution into measurable value that helps today’s MSPs and IT teams grow into market leaders. Prior to ConnectWise, Craig served as CMO at cybersecurity firms LevelBlue and Trustwave, and held senior marketing leadership roles at NTT DATA and Dell. Throughout his career, he has guided go-to-market transformations for businesses ranging from high-growth ventures to Fortune 100 enterprises, with deep expertise in repositioning brands through pivotal growth phases. A CPA who began his career in corporate finance and turnaround advisory, Craig brings a disciplined, data-driven perspective to marketing as a catalyst for enterprise value. Craig earned both a Bachelor of Business Administration and a Master in Professional Accounting from The University of Texas at Austin. A lifelong Longhorn, he lives in Austin, Texas, with his wife, and is exceptionally proud of their two sons—one a Texas Aggie and the other a Georgia Bulldog.