CYBERSECURITY REMEDIATION SOFTWARE
Automate cybersecurity remediation with Asio
The ConnectWise Asio® platform helps you identify, ticket, and remediate cybersecurity threats quickly and consistently so you can stay ahead of risk without slowing down.
MSP CYBERSECURITY REMEDIATION CHALLENGES
Threats don't wait, neither should you
Vulnerabilities stack up fast
Threats evolve daily, and patching delays, even by hours, can leave clients exposed to attack.
Manual patching creates risk
Waiting on technician availability creates gaps in protection and inconsistent outcomes.
Slow threat response
Manual detection, prioritization, and remediation lead to slower response and an increased chance of human error.
MANUAL CYBERSECURITY REMEDIATION
Outdated remediation processes can leave your business vulnerable
Without automation, identifying, prioritizing, and remediating vulnerabilities is slow, inconsistent, and heavily reliant on technician availability.
On average, MSPs remediate around 400 vulnerabilities per year, and with an hourly burden rate of $75 and 90 minutes per issue, the costs quickly add up to $45,000 annually.
90 minutes
spent remediating each new vulnerability
9 steps
required for manual remediation
$45,000
average annual remediation costs
AUTOMATION FOR CYBERSECURITY REMEDIATION
Reduce risk and response time through automated, intelligent threat remediation
Centralized threat detection gives you visibility into high-priority risks across all clients—so you can act before they escalate.
Automated patch deployment based on alerts or defined remediation rules.
Real-time ticket creation and escalation when critical vulnerabilities or threat indicators are detected.
AUTOMATED AND SECURE
Smarter remediation reduces risk and improves operational efficiency
ConnectWise Asio transforms cybersecurity remediation into a fast, automated, and scalable process—minimizing exposure, reducing manual workloads, and boosting client confidence.
MSPs and IT pros who remediate with Asio benefit from:
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Rapid threat resolution with RPA and AI-driven remediation workflows
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Standardized, repeatable processes that reduce technician workload
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Real-time visibility across all clients for faster, proactive response
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Lower operational costs and minimized revenue impact from delayed patching
5 minutes
to remediate new vulnerabilities with Asio
3 steps
to auto-remediate vulnerabilities
$2,500
in annual costs, down from $45,000
100,000+ MSP and IT pros trust ConnectWise
"The ConnectWise security partnership has enabled us to step into that market, add those truly valuable services for our clients and double our recurring monthly security revenues based on those services.”
ADAM HARLING, Managing Director
Netitude
Run, grow, and transform your business with ConnectWise
See how the ConnectWise Asio platform is revolutionizing the way MSPs and IT departments do business.
ConnectWise Works For You
Powerful applications for unparelleled efficiency
ConnectWise RPA
RPA workflows use insights from Sidekick—such as threat detection and ticket analysis—to automate repetitive processes like vulnerability remediation.
ConnectWise PSA
Create, assign, and resolve security tickets from one place to streamline vulnerability remediation, reduce response times, and improve accountability across all clients.
FAQs
Why am I still dealing with repeat security issues?
Without a structured and automated approach, technicians fix the same issues repeatedly. Threats such as outdated software, weak credentials, or misconfigurations often resurface because they’re not fully resolved at scale. Auto-remediation eliminates that loop by addressing the root cause instantly. It also frees your team to focus on more strategic work instead of chasing repetitive problems.
Can automation improve our cyber insurance eligibility?
Absolutely. Many insurance providers now ask for proof of proactive threat management, response time standards, and auditability. Automating vulnerability remediation helps demonstrate those capabilities and often improves your insurability or lowers premiums. It's not just a technical upgrade; it’s a business enabler.
How do I prevent automation from doing the wrong thing?
The ConnectWise Asio® platform allows you to control automation thresholds, apply rules, and stage workflows for approval. You can start with alerts or low-impact actions and evolve into full automation once confidence is built. Every automated event can be logged and tied to a ticket, giving you full visibility. This means automation becomes safe, traceable, and auditable.
Can we track and report on all remediation actions?
Remediation work is logged within the ConnectWise PSA and RMM systems, including timestamps, actions taken, and technician involvement (if any). This data is available for internal review, client-facing reports, and compliance audits. You gain full visibility into what was done, when, and why. This turns automation into an accountable, measurable practice, not a black box.