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Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

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Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

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Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

CYBERSECURITY REMEDIATION SOFTWARE

Automate cybersecurity remediation with Asio

The ConnectWise Asio® platform helps you identify, ticket, and remediate cybersecurity threats quickly and consistently so you can stay ahead of risk without slowing down.

MSP CYBERSECURITY REMEDIATION CHALLENGES

Threats don't wait, neither should you

Vulnerabilities stack up fast

Threats evolve daily, and patching delays, even by hours, can leave clients exposed to attack.

Manual patching creates risk

Waiting on technician availability creates gaps in protection and inconsistent outcomes.

Slow threat response

Manual detection, prioritization, and remediation lead to slower response and an increased chance of human error.

MANUAL CYBERSECURITY REMEDIATION

Outdated remediation processes can leave your business vulnerable

Without automation, identifying, prioritizing, and remediating vulnerabilities is slow, inconsistent, and heavily reliant on technician availability.

On average, MSPs remediate around 400 vulnerabilities per year, and with an hourly burden rate of $75 and 90 minutes per issue, the costs quickly add up to $45,000 annually.

90 minutes

spent remediating each new vulnerability

9 steps

required for manual remediation

$45,000

average annual remediation costs

AUTOMATION FOR CYBERSECURITY REMEDIATION

Reduce risk and response time through automated, intelligent threat remediation

Centralized threat detection gives you visibility into high-priority risks across all clients—so you can act before they escalate.

Automated patch deployment based on alerts or defined remediation rules.

Real-time ticket creation and escalation when critical vulnerabilities or threat indicators are detected.

AUTOMATED AND SECURE

Smarter remediation reduces risk and improves operational efficiency

ConnectWise Asio transforms cybersecurity remediation into a fast, automated, and scalable process—minimizing exposure, reducing manual workloads, and boosting client confidence.

MSPs and IT pros who remediate with Asio benefit from:

  • Rapid threat resolution with RPA and AI-driven remediation workflows

  • Standardized, repeatable processes that reduce technician workload

  • Real-time visibility across all clients for faster, proactive response

  • Lower operational costs and minimized revenue impact from delayed patching

5 minutes

to remediate new vulnerabilities with Asio

3 steps

to auto-remediate vulnerabilities

$2,500

in annual costs, down from $45,000

100,000+ MSP and IT pros trust ConnectWise

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logo San IT
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"The ConnectWise security partnership has enabled us to step into that market, add those truly valuable services for our clients and double our recurring monthly security revenues based on those services.

ADAM HARLING, Managing Director
Netitude

Run, grow, and transform your business with ConnectWise 

See how the ConnectWise Asio platform is revolutionizing the way MSPs and IT departments do business.

ConnectWise Works For You

Powerful applications for unparelleled efficiency

ConnectWise RPA

RPA workflows use insights from Sidekick—such as threat detection and ticket analysis—to automate repetitive processes like vulnerability remediation.

 

Explore RPA

ConnectWise PSA

Create, assign, and resolve security tickets from one place to streamline vulnerability remediation, reduce response times, and improve accountability across all clients.

 

Explore PSA

FAQs

Why am I still dealing with repeat security issues?

Without a structured and automated approach, technicians fix the same issues repeatedly. Threats such as outdated software, weak credentials, or misconfigurations often resurface because they’re not fully resolved at scale. Auto-remediation eliminates that loop by addressing the root cause instantly. It also frees your team to focus on more strategic work instead of chasing repetitive problems.

Can automation improve our cyber insurance eligibility?

Absolutely. Many insurance providers now ask for proof of proactive threat management, response time standards, and auditability. Automating vulnerability remediation helps demonstrate those capabilities and often improves your insurability or lowers premiums. It's not just a technical upgrade; it’s a business enabler.

How do I prevent automation from doing the wrong thing?

The ConnectWise Asio® platform allows you to control automation thresholds, apply rules, and stage workflows for approval. You can start with alerts or low-impact actions and evolve into full automation once confidence is built. Every automated event can be logged and tied to a ticket, giving you full visibility. This means automation becomes safe, traceable, and auditable.

Can we track and report on all remediation actions?

Remediation work is logged within the ConnectWise PSA and RMM systems, including timestamps, actions taken, and technician involvement (if any). This data is available for internal review, client-facing reports, and compliance audits. You gain full visibility into what was done, when, and why. This turns automation into an accountable, measurable practice, not a black box.

Everything you need to run and grow your MSP business in a single platform