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CONNECTWISE SIDEKICK FOR PSA

70+ AI-assisted actions

Powerful generative AI and machine learning dramatically speed up triaging, working, and resolving tickets. Access to PSA records and business insights ConnectWise Sidekick bot in Microsoft Teams makes it a valuable asset to every role within your org.

Feature highlight:

  • Ticket summarization
  • Ticket translation
  • Auto triage tickets
  • Email response generation
  • Customer sentiment tracking
  • ConnectWise University search
  • Business opportunity insights
  • More

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CONNECTWISE SIDEKICK FOR AUTOMATE

Faster PowerShell scripting

Create, review, and run PowerShell scripts in minutes! AI-generated scripts always require approval, so your team stays in control.

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CONNECTWISE SIDEKICK FOR RMM

Scripting that saves time

Let AI do the heavy lifting for PowerShell, batch, and bash scripts. Your team must review all scripts before running, so you’re always in the know.

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CONNECTWISE SIDEKICK™ FOR SECURITY

Transform Cyber Defense with AI

Query using natural language prompts to quickly understand your or your customer's overall security posture and identify high-priority security areas on which to focus your next actions, plus:

  • Gain security ticket assistance
  • Discover threat intelligence trends​
  • Simplify response action
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No need to brag about ourselves...

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Learn more about AI at ConnectWise