PSA & RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity & Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Hyperautomation

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News & Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

CONNECTWISE SIDEKICK™

Generative AI automation for MSPs

Your superhero sidekick—day-to-day automation and insights with powerful AI enhancements.

5 minutes

saved on every service ticket

$1,042/month

cost savings per tech

up to 75%

cost savings for MSPs

CONNECTWISE SIDEKICK FOR PSA

70+ AI-assisted actions

Powerful generative AI and machine learning dramatically speed up triaging, working, and resolving tickets. Access to PSA records and business insights ConnectWise Sidekick bot in Microsoft Teams makes it a valuable asset to every role within your org.

Feature highlight:

  • Ticket summarization
  • Ticket translation
  • Auto triage tickets
  • Email response generation
  • Customer sentiment tracking
  • ConnectWise University search
  • Business opportunity insights
  • More

CONNECTWISE SIDEKICK FOR AUTOMATE™

Faster PowerShell scripting

Create, review, and run PowerShell scripts in minutes! AI-generated scripts always require approval, so your team stays in control.

CONNECTWISE SIDEKICK™ FOR RMM

Scripting that saves time

Let AI do the heavy lifting for PowerShell, batch, and bash scripts. Your team must review all scripts before running, so you’re always in the know.

CONNECTWISE SIDEKICK™ FOR SECURITY

Transform Cyber Defense with AI

Query using natural language prompts to quickly understand your or your customer's overall security posture and identify high-priority security areas on which to focus your next actions, plus:

  • Gain security ticket assistance
  • Discover threat intelligence trends​
  • Simplify response action

[ConnectWise Sidekick for PSA] empowers our team to move faster and with more accuracy. Our dispatchers can easily understand tickets, especially those with lots of detail quickly, helping us get tickets assigned and worked faster. We also love the ticket sentiment scoring, and we’re looking forward to even more innovation from ConnectWise!

No need to brad about ourselves...

Learn more about AI at ConnectWise