5 minutes
saved on every service ticket
$1,042/month
cost savings per tech
up to 75%
cost savings for MSPs

CONNECTWISE SIDEKICK FOR PSA
70+ AI-assisted actions
Powerful generative AI and machine learning dramatically speed up triaging, working, and resolving tickets. Access to PSA records and business insights ConnectWise Sidekick bot in Microsoft Teams makes it a valuable asset to every role within your org.
Feature highlight:
- Ticket summarization
- Ticket translation
- Auto triage tickets
- Email response generation
- Customer sentiment tracking
- ConnectWise University search
- Business opportunity insights
- More

CONNECTWISE SIDEKICK FOR AUTOMATE™
Faster PowerShell scripting
Create, review, and run PowerShell scripts in minutes! AI-generated scripts always require approval, so your team stays in control.

CONNECTWISE SIDEKICK™ FOR RMM
Scripting that saves time
Let AI do the heavy lifting for PowerShell, batch, and bash scripts. Your team must review all scripts before running, so you’re always in the know.

CONNECTWISE SIDEKICK™ FOR SECURITY
Transform Cyber Defense with AI
Query using natural language prompts to quickly understand your or your customer's overall security posture and identify high-priority security areas on which to focus your next actions, plus:
- Gain security ticket assistance
- Discover threat intelligence trends
- Simplify response action