To achieve and sustain growth, many MSPs believe adding more customers means adding more staff, but more staff requires more customers — quite the chicken-or-egg conundrum. By reducing total cost of ownership (TCO) for their most common services, MS...
Meet Sean White, Product Manager for the ConnectWise Control team. Sean is a contributor to ConnectWise’s renowned and continuously awarded culture. We explored his passion for tech, how he funnels his creativity into powerful problem-solving solutio...
Did you know security exploits have a lifecycle? Since Intel announced Meltdown and Spectre earlier this year, they have expanded their bug bounty program to support and accelerate the identification of new exploit methods. Through this process they ...
4 ConnectWise Sell Essentials You Can’t Afford to Overlook If you’re already using ConnectWise Sell to automate your quote and proposal process, you’re cranking out quotes faster and more easily than ever before. That’s critical for growing your bus...
This post was originally published on 1/2/2015 and was updated on 8/13/2018. Let’s start by taking the subject at face value. Quarterly business reviews (QBRs) offer valuable face-to-face time with clients, and that plays an important role in relat...
This post highlights a few product features in ConnectWise Manage that can help your teams collaborate and coordinate more effectively. The zone. It’s the place where everything just zooms—your whole team is humming, everybody knows what they need...
It’s a fact that even companies with the best products and services can struggle to find a winning formula for growth in the marketplace. And with upstarts introducing competitive products of their own every day, it's more critical than ever that you...
Active Directory is one of the most common products I see being automated. After all, it’s the perfect candidate. How many times do new users have to be created, group memberships changed, or new computers added? Employees are coming and going all th...
Whether you’re a long-time partner or a brand-new IT professional coming onto the ConnectWise scene, you’ve probably heard about “IT Nation.” But, apart from some of our longest-running partner relationships, IT Nation probably brings to mind a massi...
There are a variety of reasons moving to the cloud could be right for your business (we covered a few in this article). If you’re hesitant about stepping away from your self-hosted remote support software, here are a few more things you should consid...
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