Connectwise Blog

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06/17/2021
2 min read
ConnectWise partner Juan Mack, IT Manager at Matrix Integration, shares how ConnectWise has helped transform their business. Learn what products they use and what’s changed. Juan Mack is the IT Manager at Matrix Integration. They advise clients ranging from global enterprises to small and mid-size organizations, providing IT Solutions and Managed Services. There are currently four locations with their headquarters in Jasper, IN, and offices in Bloomington, IN, Fishers, IN, and Louisville, KY. Matrix Integration brings in about $38MM in revenue annually and has 80 employees.
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Customer Experience
06/14/2021
4 min read
Finding ways to provide more value and win new business in the competitive world of value-added reselling is tough. Leveraging new technology and business practices can make it easier. Learn more.
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Value-Added-Reseller
06/10/2021
2 min read
Would you rather scale your business or achieve work/life balance? Is it possible to do both? We discuss this common challenge in this blog post.
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Scalability
06/07/2021
2 min read
Learn how best-in-class service providers prioritize these top three operationally maturity traits to grow their business.
Operational Maturity
06/03/2021
3 min read
In honor of Pride month, we’re taking a look at the effect technology can have on driving positive change for the LGBTQ+ community.
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Talent Retention, Acquisition & Culture
06/01/2021
2 min read
Many of the services MSPs already traditionally offer are essential to cybersecurity. With the right RMM, you can go beyond that and bring stronger cybersecurity straight to your clients.
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Cybersecurity
05/27/2021
3 min read
Cloud-based tools have transformed business, and MSPs are no exception. Cloud-based RMM tools offer MSPs many benefits. Dig into six of the key ways cloud-based RMM can help your MSP grow.
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Remote Monitoring & Management (RMM)
05/24/2021
2 min read
Working from home had many MSP employees raking up extra hours and experiencing burnout. Learn how to encourage a better work/life balance while growing your MSP. 
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Talent Retention, Acquisition & Culture