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8 min read
What are managed IT services?
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.
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Managed Services
3 min read
Why MSPs are the best targets for cyberattacks
Migo Kedem of SentinelOne shares his perspective on why MSPs are and will continue to be vulnerable to cyberattacks. Read to learn more about what you can do.
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The Next Generation of ConnectWise: Demystifying Our New Brand
Amy Lucia, new ConnectWise CMO, shares the strategy and timing behind the new generation of the ConnectWise brand, culture, and partner experience.
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Company Updates
2 min read
8 important OS hardening tips to protect your clients
Cybersecurity is no longer a question of IF you should provide those services, but HOW to implement it into your offerings. Threats are constantly evolving and strengthening, and you and your clients must be protected.
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ConnectWise and the future of RMM software
Bring RMM into the new tech era! Learn how our new RMM solution combines automation and deep customization for unlimited scalability, robust performance, and reliability.
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Remote Monitoring & Management (RMM)
How MSP operational selfcare can lead to better client care
Selfcare for your MSP operation equals better care for your clients. Learn how you can address fast-paced business pressures and become a better partner.
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4 min read
What’s the difference between an MSP and an MSSP?
Read this article to learn how to spot the key difference between a managed service provider (MSP) and a managed security service provider (MSSP).
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Managed Services