Colleague Spotlight: Parker Trojanowski

Meet Parker Trojanowski, Product Manager for ConnectWise Sell. Parker has been a crucial member of the ConnectWise team, in a variety of roles, since starting in September 2014. We explored what Parker enjoys most about working at ConnectWise, what h...

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Defining the Value of Technology Teams

This post was originally published on May 18, 2018, and updated on February 7, 2019. Technology Teams are a lot more than just the service technicians working with your customers. Technology Teams are formed to deliver a unique set of solutions and ...

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How RMM Solves Break/Fix Problems

Despite the rise of managed service providers (MSPs), many IT companies still operate on a break/fix model. But the proactive managed services model is far easier and more cost-effective—and helps you provide a much stronger level of service to your ...

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