With 2021 around the corner and something resembling a light at the end of the tunnel (let’s hope it’s not the headlights of an on-coming semi), it’s time to reevaluate your tools and processes. It's the same advice you give to your customers: to ut...
Reminding clients of the importance of backing up data might sound obvious when talking about data and digital transformation. However, protecting SaaS-based data with backup is not that obvious when it comes to cloud services—even popular ones like ...
Today’s cybersecurity landscape is more challenging than ever before. The COVID-19 pandemic and the shift of many SMBs to remote workforces exposed new security vulnerabilities for TSPs and their clients. These security gaps acted as unlocked backdoo...
Around this time of year, many folks start thinking and talking about what they are grateful for and who they can give thanks to and show their appreciation. It’s wonderful that many turn their focus to gratitude right about now, but a culture of app...
As techs and customers alike work remotely, resolving service requests is becoming more complicated. What could be solved with a quick site visit last year might now require 15 emails, three Zoom chats, and a series of frantic text messages. Privacy ...
We spend all year waiting for the three most exciting days in the channel, and each year they go by too fast! With over 5,000 attendees, this was our biggest IT Nation Connect ever! We enjoyed almost 175 live and on-demand sessions, 61 exhibitors, in...
As a managed service provider (MSP), what informs your critical business decisions? Are you a data-driven organization or do you tend to lead with your gut? Using key performance indicators (KPIs) to measure your business can help you accurately and...
The holiday season is pretty much upon us, which signals the start of a challenging time of year for employees. With vacations looming and almost an entire year of hard work completed, it can be tricky to stay motivated and productive for the remaind...
At ConnectWise, we’ve always had an obsession with partner success since day one. That’s why our mission is to “To empower Technology Solution Providers to realize their vision of success.” But in order to do that, we have to commit to—and deliver on...
There was a time when social media marketing was met with its fair share of skepticism, as with anything new. Today, however, the importance of social media marketing cannot be denied. 86% of IT buyers use social media to make tech decisions. As an M...
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