As technology changes, your managed service provider (MSP) business needs to evolve to better serve your clients’ needs. But with so much changing so quickly, it’s difficult to know where to begin. That’s why we’re excited to announce the premiere of...
Patch management is one of the biggest concerns of IT service providers and their clients. As more vulnerabilities are discovered, patch management begins to feel like a full-time job—especially in larger environments. Developing a patch management...
With another IT Nation Connect under our belts, I continue to be amazed at how our partners, vendors, and colleagues gather to connect and share knowledge, making The IT Nation the most powerful community of IT professionals. Even though it’s only th...
IT Nation Connect is an opportunity for all members of The IT Nation to come together, network with one another, learn, and grow with ConnectWise. As the event has grown, so has our focus. The theme of this year’s IT Nation Connect was Connect Everyt...
Before you head to IT Nation 2018, get to know a few of the people working behind the scenes to make this year’s event the best one yet. Paige Miller, Community Specialist Paige Miller is one of our Community Specialists. She has been with Connect...
Javid Khan is the Vice President at IT by Design. Javid is the backbone of the IT by Design Delivery team who’s responsible for complete service delivery of the help desk, NOC, SOC, and consulting team. Automation is so much more than just receiving...
Most technology professionals don’t usually jump for joy when they hear procurement. In reality, it’s a task most struggle with. When the products you use can’t define a solid and efficient procurement process, it can heavily impact your bottom line—...
Selecting the right endpoint security solution for your customers can be a difficult and time-consuming process. With so many options on the market and the changing demand of today’s global businesses, many solution providers within the industry stru...
We tend to think of security as the tools—like email scanning, malware, and antivirus protection—we have in place to secure our network. But did you know that the process of asset management helps you minimize the threat landscape too? Management of...
Meet Topher Barrow, Product Marketing Manager for the ConnectWise Platform team. Topher has been a vital part of the ConnectWise team for over 8 years. We explored how he got started in the software industry, his view on technology’s role in making t...
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