AI and automation for managed service providers

Every superhero needs a sidekick—get MSP automation for day-to-day efficiencies and insights with powerful AI enhancements in ConnectWise Sidekick™


Why choose ConnectWise Sidekick?

5 minutes

Time saved on every service ticket


Cost savings per tech

Up to 75%

Cost savings to TSPs


Why you’ll love Sidekick

Boost efficiency, reduce costs, and build amazing customer experiences with AI-assisted managed services
Supercharge ConnectWise PSA™

Use AI and machine learning built for TSPs to supercharge your service team’s efficiency and provide amazing customer experiences.

Sidekick for PSA >>
Supercharge ConnectWise RMM™

Boost your team’s confidence with powerful tools to create PowerShell, bash, and batch scripts in minutes with AI script generation.

Sidekick for RMM >>
Supercharge ConnectWise Automate

Let AI do the heavy lifting and create PowerShell scripts in minutes!

Sidekick for Automate >>
Supercharge team communication

Give your team tools for fast, clear communication that boosts ticket resolution time and customer satisfaction.


Learn more about AI at ConnectWise