Trust Center
Contact Us
Sign In
  • Products & Services
  • Community & Resources
  • Why ConnectWise
  • Support
Try For Free
Explore Business Management
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
Explore Business Management

See our latest product innovations that enhance your ConnectWise experience.
View roadmap>>

Explore Cybersecurity
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
Explore Data Protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
Explore Cybersecurity and Data Protection

See our latest product innovations that enhance your ConnectWise experience.
View roadmap>>

  • IT Nation

    Industry events and networking

  • ConnectWise

    Peer groups and product training

  • Open Ecosystem

    Top-rated vendors and integrations

  • Resources

    Business-driving insights and guidance

IT Nation
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
Explore The IT Nation

Join the premier thought-leadership conference for MSPs.
Register Now>>

  • About Us

    Company profile, values, and leaders

  • News

    The latest ConnectWise updates

  • Markets

    Roles and industries we support

Asio—The MSP Platform

The only truly unified platform purpose-built for MSPs.
Learn more >>

  • Partner Support

    ConnectWise solution resources

  • Partner Education

    Certifications and resources

Get 25% off the premier conference for MSPs.
Use code ITNCaccounts before November.
Learn More

CONNECTWISE SIDEKICK FOR PSA

70+ AI-assisted actions

Powerful generative AI and machine learning dramatically speed up triaging, working, and resolving tickets. Access to PSA records and business insights ConnectWise Sidekick bot in Microsoft Teams makes it a valuable asset to every role within your org.

Feature highlight:

  • Ticket summarization
  • Ticket translation
  • Auto triage tickets
  • Email response generation
  • Customer sentiment tracking
  • ConnectWise University search
  • Business opportunity insights
  • More

Watch Demo »

CONNECTWISE SIDEKICK FOR AUTOMATE™

Faster PowerShell scripting

Create, review, and run PowerShell scripts in minutes! AI-generated scripts always require approval, so your team stays in control.

Learn More »

CONNECTWISE SIDEKICK™ FOR RMM

Scripting that saves time

Let AI do the heavy lifting for PowerShell, batch, and bash scripts. Your team must review all scripts before running, so you’re always in the know.

Learn More »

CONNECTWISE SIDEKICK™ FOR SECURITY

Transform Cyber Defense with AI

Query using natural language prompts to quickly understand your or your customer's overall security posture and identify high-priority security areas on which to focus your next actions, plus:

  • Gain security ticket assistance
  • Discover threat intelligence trends​
  • Simplify response action

    • Learn More »

[ConnectWise Sidekick for PSA] empowers our team to move faster and with more accuracy. Our dispatchers can easily understand tickets, especially those with lots of detail quickly, helping us get tickets assigned and worked faster. We also love the ticket sentiment scoring, and we’re looking forward to even more innovation from ConnectWise!

Eric Wakkuri, President, DS Tech

No need to brag about ourselves...

contact-us-ai

Learn more about AI at ConnectWise