See the impact of ConnectWise Service Desk Agents
Calculate how AI Agents can expand capacity, reduce manual work, and generate real ROI.
First, tell us about your service desk.
Next, how much time is spent on each ticket?
Finally, here are the operational assumptions we'll use.
These values are included in the model and based on verified benchmarks.
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AI efficiency capture rate 35.0%Portion of time reclaimed once AI is fully adopted
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AI resolution accuracy 90.0%Based on early partner outcomes
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Escalation rate 10.0%Share of tickets escalated today
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Escalation reduction with AI 50.0%Reduction in escalated ticket volume
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Average tickets per technician per day 7Used for capacity modeling
*CONNECTWISE AI AGENTS ROI CALCULATOR DISCLAIMER
The AI AGENTS ROI Calculator (“Savings Tool") is a free service provided by ConnectWise, LLC and its affiliates (“ConnectWise”) to help aide consumers and customers alike (“You”) in analyzing the potential cost savings available through the utilization of ConnectWise Agentic. The estimates provided by the Savings Tool are intended solely for the purpose of assisting You in your research and determination as to the utilization of ConnectWise Agentic. THE SAVINGS TOOL ONLY PROVIDES ESTIMATES. SUCH ESTIMATES ARE NOT A GUARANTEE OF SAVINGS. A NUMBER OF OTHER FACTORS MAY AFFECT YOUR ACTUAL SAVINGS, AND YOUR ACTUAL SAVINGS MAY DIFFER. Please carefully read all of the terms of this disclaimer. By viewing and utilizing this Savings Tool, You acknowledge that You have read, agreed to, and understand this disclaimer.
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