PSA & RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity & Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Hyperautomation

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News & Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

X360RECOVER

Hyper-flexible disaster recovery and business continuity

Cloud or appliance-based backup, disaster recovery, and business continuity with the flexibility and security MSPs need with Axcient™, a ConnectWise Company.

More than just backup

Simplify operations and enhance security with automatic backup integrity verification, pooled data storage, and near-instant recovery, eliminating the need for re-seeding, re-basing, consolidation, and chain management.

Secure, compliant, and reliable

Limit downtime and reinforce your disaster recovery plan to meet compliance and insurability requirements with instant virtualization and advanced data verification.

Deployment flexibility

Get customizable appliance-based or direct-to-cloud data backup and recovery offerings to suit all workloads in on-prem, public and private cloud, or hybrid environments.

Benefits

See how x360Recover can help your business

Purpose-built for most use cases

All-in-one BCDR solution

Reduce time and costs related to vendor sprawl and unscalable solutions. Consolidate, simplify, and expand your data protection.

Scalable endpoint protection

Ensure business continuity for remote employees and satellite offices without on-premise appliances.

Hybrid cloud efficiency

Comprehensive data protection and business continuity for public, private, and hybrid cloud environments.

Hardware agnostic BCDR

Repurpose a current appliance with bring-your-own-device (BYOD), or request a turn-key, burn-in tested appliance.

We had too many different backup vendors and were spread too thin. You can't focus on any one vendor or product. There are different training plans, different product support, compression is different, retention is different, and they all do different things. …With [x360Recover], we have a complete backup solution. Everything from cloud backup to on-prem servers and servers in the cloud. It gives us the flexibility to say, 'we use one tool to protect everything. 

We've significantly reduced our data recovery times. What used to take weeks now takes just a few hours, allowing us to get back to business much faster. 

FEATURES

x360Recover strengthens backup plans

WITH AN APPLIANCE

Traditional on-premise BDR and continuity

For a traditional backup and disaster recovery (BDR) system, MSPs can offer x360Recover with an appliance to deliver best-in-class recovery speed and responsiveness to ransomware and other cyberthreats.

  • Hardware agnostic: bring your own device (BYOD)
  • Purchase or lease turn-key bundled appliances
  • 15-minute recovery point objective (RPO)
  • Less than a 1-hour recovery time objective (RTO)

DIRECT-TO-CLOUD

Cloud BCDR without hardware

Hardware-free deployment with direct-to-cloud (D2C) for cloud-first infrastructure is a smart choice for profitability. Protect all remote endpoints, desktops, laptops, servers, workstations, and Azure data directly to our secure cloud, your private cloud, or the public cloud without an appliance.

  • Chain-free backup technology
  • Minutes-long virtualization and near-instant RTO
  • Cloud agnostic for bring your own cloud (BYOC), data center, or to replicate to our cloud
  • Recovery acceleration with local cache

PUBLIC CLOUD BACKUP

Data protection for public cloud workloads

With public cloud backup you can protect, virtualize, and recover Azure data and deliver on SLAs with rapid recovery and business continuity for public cloud data. Hardware-free D2C sends data straight to our secure cloud.

  • Fully supports Windows servers and desktops running in the public cloud
  • Built-in, advanced automation features for DR testing and recovery with AutoVerify backup integrity testing

Always On Data Protection Features

AutoVerify

AutoVerify is a critical capability for automated backup integrity testing that ensures backups are always recoverable via boot and deep volume checks.

AirGap

AirGap provides anti-ransomware and data loss protection that separates data deletion requests from deletion mechanics to prevent data deletion for data immutability.

Virtual Office

Self-managed disaster recovery (DR) to virtualize systems in the Axcient Cloud to test or temporarily replace all impacted production infrastructure for business availability.

Runbooks

Create client-specific Runbooks using matching existing server configurations for fast virtualization in a disaster or for testing DR plans.

Local Cache

Pair x360Recover Direct-to-Cloud with a local USB or NAS Local Cache device for a recovery acceleration layer to substantially decrease recovery and failback times.

Geo+

Geo-redundant data protection to mitigate risk and ensure compliance after localized disasters by duplicating and synchronizing data and critical services in two US data centers.

Integrations

We’re committed to an open API ecosystem. Check out these native integrations designed to enhance your workflow.

ConnectWise PSA

Autotask

BrightGauge

Cork

Gradient

Nerdio

ScalePad Backup Radar

FAQs & Resources

Frequently Asked Questions (FAQs)

What is BCDR?

BCDR stands for business continuity and disaster recovery. It is a comprehensive approach to ensuring that a business can continue to operate during and after a disaster with minimal downtime and data loss. BCDR involves a combination of strategies, technologies, and processes to prepare for and recover from disruptive events.

Why is BCDR important?

It is crucial for several reasons, including its ability to minimize downtime, provide data protection and compliance, and increase overall customer trust. BCDR ensures that business operations can continue with minimal disruption during and after a disaster. Disasters can include protecting critical business data from loss due to events such as cyberattacks, natural disasters, and human errors. In terms of compliance, it can help businesses comply with legal and industry regulations related to data protection and business continuity. Plus, it can help maintain customer confidence by ensuring reliable and continuous service.

BCDR vs. BDR: How do you understand the difference?

While business continuity and disaster recovery (BCDR) and backup and disaster recover (BDR) are often used interchangeably, there is a key distinction between them: BDR focuses primarily on backing up data and ensuring it can be recovered in the event of a disaster. BCDR encompasses BDR and additionally includes strategies and processes to ensure that all critical business functions can continue during and after a disruptive event. BCDR is a more holistic approach, addressing both data recovery and overall business continuity.

Can BCDR solutions help restore data from cloud and SaaS backups?

Yes, BCDR solutions are designed to help efficiently restore data from cloud and SaaS backups, including Microsoft 365 and Google Workspace. By leveraging these off-site storage options, these solutions ensure that your critical data is backed up securely. In the event of a disaster, data can be quickly restored from the cloud or SaaS platforms, minimizing downtime and ensuring that business operations can resume swiftly.

How do BCDR software solutions from ConnectWise integrate with cloud and SaaS services?

BCDR software solutions from ConnectWise offer seamless integrations with various cloud and SaaS services to provide comprehensive data protection and disaster recovery. This integration allows for automated backups to cloud and SaaS platforms, ensuring that your data is securely stored off-site. Additionally, the software facilitates the ability to rapidly restore data from these services, providing a reliable solution for maintaining business continuity in the face of unexpected disruptions.

Can I use my current appliance, data center, or cloud with BCDR solutions from ConnectWise?

Yes—bring your own device (BYOD) or bring your own cloud (BYOC)! Cloud- and hardware-agnostic BCDR with ConnectWise gives MSPs the choice and flexibility to design the best service for their customers and support optimal margins and customer SLAs.

Your search is over

Instead of endless scrolling, why not get your questions answered by a live person?

Let's start with your work email