PSA and RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity and Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Automation and Integrations

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News and Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

X360RECOVER

On-premise data backup for IT teams

Our on-premise backup solution provides immutability and reliable redundancy for data that MSPs and IT teams protect. 

Benefits

Enhance your data protection strategy

With x360Recover, ConnectWise enables advanced recovery features to strengthen your BCDR strategy. Ensure uninterrupted business continuity with an on-prem data backup solution that delivers best-in-class recovery speed, flexible deployment, and simple setup—helping IT teams achieve a 300% reduction in BCDR appliance-related support tickets.

Cut troubleshooting time dramatically

Streamlined recovery processes and automated backup validation help your team respond faster and reduce ticket volume.

Stay ahead of compliance and audit needs

Built-in reporting and verified recovery give IT teams confidence when it’s time to prove uptime, data protection, and continuity.

Scale client support without scaling your team

PSA integration and centralized visibility free-up your staff to manage more endpoints and sites with less overhead.

Simplify onboarding and offboarding

Easy setup and restore features allow faster transitions for new users, devices, or entire environments, without risk to your data.

Defend against evolving threats

Immutable backups and proactive ransomware protection provide the data protection and endpoint security you need to protect your IT environment and your business from today’s sophisticated and frequent cyber attacks.

Use your own hardware or ours

Hardware-agnostic deployment gives you the freedom to repurpose existing devices for cost savings or use turnkey bundled appliances for reliable, plug-and-play performance.

FEATURES

Explore on-premise data backup solutions from ConnectWise

ConnectWise’s on-prem backup solutions provide the reliability, scalability, and flexibility to protect what matters most to your organization—your data. Transform your backup process with these key features.

Best-in-class recovery

Get back to business quickly with a recovery point objective (RPO) of 15 minutes and a recovery time objective (RTO) of less than 1 hour.

Hardware agnostic

Bring your own device (BYOD), purchase, or lease a turn-key appliance from ConnectWise for ultimate flexibility and customization.

One-click restore

Enable near-instant failover with the virtual office feature, which allows for self-managed testing and recovery access from anywhere, anytime.

Built-in security

Meet compliance requirements via automatic backup integrity testing, while AirGap technology defends backups against attackers and ransomware.

Chain-free backups

Reduce the overhead of managing chain-based backups, while simplifying recovery and reducing the risk of data loss.

Centralized management

Eliminate vendor sprawl, enhance visibility, and support unbounded scale with a centralized, all-in-one BCDR solution.

CONNECTWISE PARTNER PROGRAM™

A partner program built for your success

Using BCDR solutions from ConnectWise connects you to an industry-leading brand. Access to marketing and sales resources and go-to-market guidance built on decades of experience to attract new customers. It doesn’t matter if you’re building a practice from the ground up or are well-established in the industry; the ConnectWise Partner Program™ has something for you.

Related Resources

Frequently Asked Questions (FAQs)

Does ConnectWise support hybrid backup strategies (on-prem and cloud)?

Yes, ConnectWise has a suite of BCDR solutions to support on-prem, cloud, and hybrid backup services. Our solution is designed to provide flexibility and customization to support disaster recovery and business continuity in even the most complex IT environments.

Can your on-premise solution maintain complete, quickly restorable environments, including benefits typical of virtual machines?

ConnectWise’s on-prem backup solutions manage large datasets and virtual machines through incremental backups, parallel processing, and real-time monitoring. This helps support data workflows, analytics pipelines, and infrastructure dependencies, contributing to better performance, reduced resource strain, and fast, reliable recovery. This even applies to complex or enterprise-scale environments.

Can this integrate with existing systems like VMware, Hyper-V, or Microsoft 365?

Yes, our on-premise backup solution integrates with virtualization solutions and productivity suites, including VMware, Hyper-V, and Microsoft 365. Integration with VMware and Hyper-V allows organizations to back up and restore virtual machines without interrupting operations, using full VM imaging or application-aware backups for granular recovery. Microsoft 365 support helps safeguard Exchange, SharePoint, OneDrive, and Teams data against accidental deletions, corruption, or ransomware.

What type of backup models are supported: full, incremental, or differential?

ConnectWise on-premise backup solutions support full, incremental, and differential backup models to meet diverse performance and recovery objectives. They can back up entire systems, capture daily changes, and simplify restoration across servers, workstations, and virtual machines.

How frequently can backups be scheduled or automated?

ConnectWise backups can be automated on your terms. That might mean steady daily protection or rapid, near-real-time coverage for sensitive systems. Flexible scheduling helps avoid production slowdowns, while built-in retention controls and alerts support compliance without adding overhead.