The operating system for MSPs
The platform advantage
Shared centralized data at the foundation means data moves between tools and teams seamlessly and is easily pulled for reports, reducing human error.
Workflow orchestration
When each solution is designed with the other solutions in mind, process automation across your entire customer lifecycle is not only possible, it’s simplified.
Built-in AI assistance
Generative AI at your fingertips in both tickets and Microsoft® Teams to summarize tickets, suggest resolutions, generate email responses, and more.
DASHBOARDS
Real-time performance insights at your fingertips
Internal dashboards help drive customer satisfaction, resolution times, and profitability across the organization and at the product and service level are tracking to KPIs.
Customer-facing dashboards demonstrate the ongoing value you’re adding without the back and forth.
And you can drill down to get deep insights—no need to be a master of data relations.
BENCHMARKING
See how you stack up against other MSPs
The Service Leadership Index® is the world’s largest-scale, longest-running, and most accurate benchmark for financial performance, operational maturity, and value creation for MSPs.
And the SLIQ® Operational Maturity™ tool is a diagnostic solution that draws from our benchmarks to determine your current operational maturity level and prescribe action steps to get your business to the next milestone.
The perfect product mix for your business needs
Experience the power of a shared data layer between your RMM and other tools. Say goodbye to the hassle of vetting point solutions, managing integrations, and syncing systems.
Imagine cross-product automated workflows and an AI assistant that has a comprehensive view of your entire operation. Embrace the possibilities of increased efficiency and productivity with our integrated solution.
