We can’t wait to show you ConnectWise RMM software, and we’re thrilled that it’s here! But enough about us. ConnectWise RMM software is all about you! The combination of remote monitoring and management automation, customization, and NOC services is built to take your business to new heights.

CONNECTWISE RMM™

Best-in-class RMM software

Automation, scalability, and centralized IT management.

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See what ConnectWise RMM software can do for you

Unlimited endpoint scale

You’ll never need to switch RMM tools again. Our RMM software is built on the first true platform for MSPs, giving you unlimited scalability and optimal performance.

Reactive to proactive

Prevent alert fatigue, automate patching, and create scripts in minutes, then use the time saved to build memorable customer experiences.

Intelligent automation

Designed with data from thousands of devices, our NOC-maintained out-of-the-box monitoring conditions cut through the noise and prepare you to solve a wide range of IT issues fast.

RMM software features you’ll love 

Simplified patching

Automate patching and save time with security updates tested by our NOC.

AI-assisted scripting

Create, review, and run scripts in minutes with ConnectWise Sidekick for RMM™.

Network mastery

Discover, monitor, and analyze your clients’ networks from within your RMM tool.

Intelligent alerts 

Intelligent monitoring can eliminate up to 80% of alerting noise, ensuring fewer tickets, faster SLAs, and more uptime for your customers.

Integrated expert services

Extend your team’s bandwidth and skillsets by engaging our RMM-trained NOC or Help Desk experts.

Seamless support 

Fast, flexible, and secure remote access with ConnectWise ScreenConnect.

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Professional services automation software 

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Expert services to extend your team.

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Here for your customers 24/7/365

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The ease of learning and the ease of using the tool is what I like about ConnectWise RMM the most. Scripting is also one of the features that I like, it not only fixes stuff automatically but also saves time for the [technician] with automating basic tasks and documenting them. 

Parag R., Senior System Administrator

ConnectWise RMM was presented to me as the next evolution and the future of RMM software. We wanted to be on this journey with ConnectWise while the product is still new and to learn the feature sets as the product evolves.

Stephen Collopy, Head of IT, ActionPoint

The one thing that I love for our support desk and the greatest response that I’ve gotten from them is how easy it is now to connect to a user—to simply look up the user in the RMM platform dashboard and to be able to connect straight to that machine without having to send the user to a website and put in a code and all that stuff. So, really, the seamless transition on the calls have helped them out a lot.

Travis Willis, Operations Manager, Epsilon Inc.

We like ConnectWise RMM because we are a smaller company and with this tool there’s less for us to do. We’d rather have our engineers working with clients, not managing the tools.

Matt McCarthy, COO, ANP

Download our most popular free resources

Feature Sheet

ConnectWise RMM™ Feature Sheet

Feature Sheet

Top 10 Reasons You Need an Intelligent RMM Solution

eBook

Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery

More Resources

Frequently asked questions

What is RMM software?

Remote monitoring and management (RMM) software is a platform that helps managed service providers (MSPs) support their clients’ IT system infrastructure. RMM tools enable the monitoring of clients’ endpoints in real time, automate the routine and emergency patching of applications, and troubleshoot device issues. The goal is to become proactive about maintaining devices and quickly resolve customer issues.

What does RMM software do?

A remote monitoring and management (RMM) software works by facilitating a remote connection to client workstations, servers, printers, and other network devices. With the established connection, MSPs can monitor device health, troubleshoot issues, collect data to generate reports, as well as respond to cybersecurity threats and performance degradation faster.

What's the difference between traditional RMM software and unified monitoring and management?

RMM typically refers to the monitoring and maintaining of traditional endpoints like workstations and servers. ConnectWise Unified Monitoring and Management (UMM) solutions strive to provide true visibility and control that extends to virtual environments, cloud infrastructure, SaaS workloads, networks, and more. ConnectWise RMM is the cornerstone of our UMM portfolio, including solutions like ConnectWise ScreenConnect™ and Integrated Expert Services, like ConnectWise NOC Services and Help Desk Services.

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Best-in-class RMM software

See what ConnectWise RMM software can do for you

Single pane IT Management

The first true MSP platform

The IT Nation™ Community

RMM software features you’ll love

Check out related ConnectWise solutions

Parag R., Senior System Administrator

Stephen Collopy, Head of IT, ActionPoint

Travis Willis, Operations Manager, Epsilon Inc.

Matt McCarthy, COO, ANP

Download our most popular free resources

Frequently asked questions

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RMM software features you’ll love 