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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
We can’t wait to show you ConnectWise RMM software, and we’re thrilled that it’s here! But enough about us. ConnectWise RMM software is all about you! The combination of remote monitoring and management automation, customization, and NOC services is built to take your business to new heights.
ConnectWise RMM™
Best-in-class automation, scalability, and single-pane IT management.
benefits
Join the IT Nation >>
See what ConnectWise RMM can do for you
RMM focused on the future
The platform advantage
You'll never need to switch RMM tools again. Built from the ground up on the ConnectWise Asio platform™, you can monitor and support over one million endpoints with optimal performance.
Single pane IT Management
Switching between applications throughout the day takes up valuable time, limits visibility, and leads to frustration. Stay focused and informed with one application where you can view and support your client's network, backups, and cloud availability and health.
Welcome to the IT Nation Community
You're never alone on your remote monitoring and management journey. Join the largest global IT community of thought leaders, experts, and peers to achieve your vision of success.
- Attend in-person events for networking, training, and inspiration.
Learn more >> - Collaborate with your peers and our team through the ConnectWise Virtual Community.
Join the conversation >> - Access on-demand business training, product training, documentation, and more through our ConnectWise University.
Unlock your potential >>
Solve staffing issues
Features you'll love
Simplified patching
Automate patching and save time with security updates tested by our NOC.
AI-powered automation
Create, review, and run scripts in minutes with ConnectWise SidekickTM.
Network mastery
Discover, monitor, and analyze your clients’ networks from within your RMM tool.
Intelligent monitoring & alerts
Eliminate clutter and false positives by up to 80%.
Integrated expert services
Engage our NOC team to manage patching, backups, and more.
Seamless support
Fast, flexible, and secure remote access with ConnectWise ScreenConnect.
resources
Resources
Featured assets
Feature Sheet
ConnectWise RMM™ Feature Sheet
As your TSP grows, so do the number of support tickets. Cut through the noise and tackle the issues that matter with intelligent alerting, advanced automation, and the backing of a 24/7 NOC with ConnectWise Command.
Remote Monitoring & Management (RMM)
Feature Sheet
Top 10 Reasons You Need an Intelligent RMM Solution
From reducing support tickets to increasing customer value, a robust RMM solution means greater efficiency across the service delivery lifecycle. Discover the top 10 benefits in this feature sheet.
Remote Monitoring & Management (RMM)
Webinar
7 Ways to Supercharge your Techs
Creating a streamlined tech stack can help you minimize risk, maximize profits, and optimize FTEs. Watch the webinar to learn how integrating ConnectWise RMM™ and BCDR with ConnectWise NOC Services™ can give your business an edge.
Business Continuity
eBook
5 min read
Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery
Accomplish more tasks, without the need to hire additional staff.
Remote Monitoring & Management (RMM)
faq
FAQs
RMM software is a platform that helps technology solution providers (TSPs) support their clients’ IT system infrastructure. These tools enable monitoring of clients’ endpoints in real-time, automate the routine and emergency patching of applications, and troubleshoot device issues. The goal is to become proactive about maintaining devices and quickly resolve customer issues.
An RMM platform works by facilitating a remote connection to client workstations, servers, printers, and other network devices. With the established conection, TSPs can monitor device health, troubleshoot issues, collect data to generate reports, as well as respond to cybersecurity threats and performance degradation faster.
RMM typically refers to the monitoring and maintenance of traditional endpoints (workstations, servers, etc), virtual environments, and cloud infrastructure. UMM strives to provide true visibiltity and control that extends to mobile devices, IoT, SaaS workloads, networks, and more. ConnectWise RMM is the cornerstone of our UMM portfolio. Additional solutions include ConnectWise ScreenConnectTM, ConnectWise BCDRTM, and Expert Services (NOC, Help Desk, Dedicated Tech, and Project Assistance).
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