ConnectWise RMM™
Automate your technician's day-to-day activities.
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Dive into the key features and benefits of ConnectWise RMM™

Monitor, manage, and support Windows, Mac, and mobile clients at the desktop level. With continuous change and risk, desktop management is critical for any TSP. Through our NOC services, get powerful automation and near real-time reporting to achieve complete visibility for proactive support.

Intelligent Monitoring

ConnectWise RMM leverages machine learning to consolidate related events into a single ticket—eliminating up to 80% of the clutter and false positives created by other tools. This ensures fewer tickets, faster SLAs, and more uptime for you and your customers. 

Hands-Off Patch Management

Our NOC tests and deploys the viable and restricts the harmful patches, so you don’t have to. All you need to do is tell us what day and time to do the work. If a patch does fail, our NOC will take care of the remediation for you.

Intuitive Scripting

Writing scripts is simple with ConnectWise RMM. Everyone, even someone who’s never scripted before, can open the scripting engine and write basic commands with our drag and drop functionality. It even lets you schedule tasks (or run them immediately) and see real-time results. 

Advanced Reporting & Data Insights

ConnectWise BrightGauge puts all your essential information in one place, giving you greater visibility for better decision-making right out of the box with ConnectWise RMM. Customize dashboards and sync your most-used business tools for a system that works for you.

Dynamic Device Grouping

Easily monitor and manage specific groups of devices across multiple clients based on the criteria of your choice such as operating system or software installed. Automation takes the manual work out of your techs’ hands and eliminates the need to customize groups per client or device.

Industry’s Most Powerful NOC

Our NOC provides 24/7/365 network monitoring, troubleshooting, and issue resolution for all client server endpoints, acting as an extension of your team. Additionally, Expert Services are here to lend a helping hand by providing a fully staffed Help Desk or a dedicated technician to compliment ConnectWise RMM.

See ConnectWise RMM in action

Discover what ConnectWise RMM can do for your business in our on-demand demo.