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The RMM Software That Puts Automation in Your Hands

Proactively monitor, manage, and support client networks with ConnectWise Automate

While we wait for the do-everything astromech droid to become a reality, ConnectWise Automate is already here. With out-of-the-box scripts, around-the-clock monitoring, and unmatched automation capabilities, start doing more with less and exceed service delivery expectations.

Dive into the key features and benefits of ConnectWise Automate

Asset discovery

New devices enter corporate networks without warning. Asset Discover automatically detects and tracks the presence and behavior of all connected devices across managed networks to keep authorized devices safe and others from introducing potential cyberattacks.

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Endpoint management

When client endpoint devices need fixing, Endpoint Management enables you to instantly access user devices so you can quickly resolve issues—keeping downtime to a minimum while maximizing customer satisfaction.

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Patch management

Endpoint devices require continual updating. Patch Management enables you to easily configure, test, and install Windows® and third-party software updates on all devices to keep them optimized, safe, and secure.

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Remote monitoring

As a trusted ITSP, preventing downtime is what your clients expect. ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue—network bottlenecks, application performance issues, and security threats—before your clients even know what happened.

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IT automation

You pay your techs too much to spend time on repetitive tasks. IT Automation programmatically offloads routine IT workloads to reduce costs and cut time for your busy staff -- allowing them to focus on more challenging, higher value service requests.

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What can ConnectWise Automate do for your ITSP?

More proactive support

Time management is critical for maximizing your ITSP’s revenue stream. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic.

More time savings

With remedial IT issues out of the way, ConnectWise Automate affords you and your team more time to focus on high-value projects, improving your ROI, and as a result—your customers’ satisfaction.

More technology insight

ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients.

“ConnectWise Automate is the most powerful tool I’ve ever used. And the power doesn’t come from what the software does. It comes from the people who design it, and it’s the tool to accomplish whatever you want.”

-Eric Hoffmaster, Director of Operations, Innovative Computing Systems

Read Eric and Innovative Computing Systems’ full story >>