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Cloud App SecurityManaged security monitoring and investigation of security incidents for SaaS services.
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Compliance AssessmentSecurity risk reports to lead your security conversationswith customers.
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Endpoint Policy ManagementDevelop and enforce end-to-end protection for customer networks, users, apps, and data.
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EDRManaged threat detection and response for desktops and servers.
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SIEMThreat visibility, faster response times, and stronger layers of defense for your clients.
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Network Threat Detection by PerchCo-managed threat detection and response solution to protect client networks.
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SOC Services24/7/365 threat monitoring and response in our security operations center.
The RMM Software That Puts Automation in Your Hands
Proactively monitor, manage, and support client networks with ConnectWise Automate
While we wait for the do-everything astromech droid to become a reality, ConnectWise Automate is already here. With out-of-the-box scripts, around-the-clock monitoring, and unmatched automation capabilities, start doing more with less and exceed service delivery expectations.
Dive into the key features and benefits of ConnectWise Automate
Asset discovery
New devices enter corporate networks without warning. Asset Discover automatically detects and tracks the presence and behavior of all connected devices across managed networks to keep authorized devices safe and others from introducing potential cyberattacks.
Endpoint management
When client endpoint devices need fixing, Endpoint Management enables you to instantly access user devices so you can quickly resolve issues—keeping downtime to a minimum while maximizing customer satisfaction.
Patch management
Endpoint devices require continual updating. Patch Management enables you to easily configure, test, and install Windows® and third-party software updates on all devices to keep them optimized, safe, and secure.
Remote monitoring
As a trusted ITSP, preventing downtime is what your clients expect. ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue—network bottlenecks, application performance issues, and security threats—before your clients even know what happened.
IT automation
You pay your techs too much to spend time on repetitive tasks. IT Automation programmatically offloads routine IT workloads to reduce costs and cut time for your busy staff -- allowing them to focus on more challenging, higher value service requests.
What can ConnectWise Automate do for your ITSP?
More proactive support
Time management is critical for maximizing your ITSP’s revenue stream. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic.
More time savings
With remedial IT issues out of the way, ConnectWise Automate affords you and your team more time to focus on high-value projects, improving your ROI, and as a result—your customers’ satisfaction.
More technology insight
ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients.
Proactive monitoring leads to fewer systems experiencing issues or crashes, leading to a 20% reduction in the number of tickets*
*Commissioned Forrester Consulting Total Economic Impact Study
“ConnectWise Automate is the most powerful tool I’ve ever used. And the power doesn’t come from what the software does. It comes from the people who design it, and it’s the tool to accomplish whatever you want.”
-Eric Hoffmaster, Director of Operations, Innovative Computing Systems
Our Staff Becomes Your Staff, Without the Costs
The ConnectWise Dedicated Tech service offering secures diverse expertise for your organization without the extensive hiring process.
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