Automated IT asset discovery solution
Increase visibility into all your managed devices
In order to maintain and improve the health and security of your customers’ managed networks, you have to be in-the-know about the presence and status of all connected devices. ConnectWise Automate IT Asset Discovery simplifies the scanning and cataloging of all assets and devices from a single dashboard. This way, you can service your customers networks and equipment to the best of your knowledge.
Explore the asset discovery features of ConnectWise Automate
Automated network scans
Powered by Network Probe Technology, ConnectWise Automate Discovery performs automated network scans that deliver the most current record of supported systems and devices. You’ll get a clear picture as to which ones are in healthy, warning, critical, or unknown states.
Automated agent deployment
ConnectWise Automate Discovery’s Network Probe Technology goes beyond asset discovery by automating agent deployment to your supported endpoints. It’s ideal for workgroup environments, plus an excellent alternative for Active Directory Group Policies.
Simplified asset management and inventory
ConnectWise Automate Discovery provides both agent and agentless asset inventory. Visibility into virtual machines and other network devices from manufacturers like Cisco, Dell, HP, and Juniper helps align standards and support for easier device management.
Discover the keys to successful asset management
See how ConnectWise Automate takes the guesswork out of device discovery and management.
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Patching
Automate the process of scheduling and approving patches, simplifying deployment and adhering to compliance requirements.
Remote monitoring
Provide the best proactive service by monitoring for IT problems across endpoints and networks, and automate fixes without user disruption.
Endpoint Management
React fast to troubled endpoint devices with remote control; Manage multiple machines simultaneously without interrupting end users.
FAQs
Can we use asset discovery data to streamline client onboarding and reduce time-to-value in new deployments?
Yes. Our IT asset discovery solution automates inventory collection, helping you onboard clients faster and deliver value sooner.
What types of assets can be discovered—workstations, servers, virtual machines, mobile devices, SNMP hardware, IoT?
Our IT asset discovery solution identifies workstations, servers, VMs, SNMP-enabled hardware (like switches, printers, and firewalls), and some IoT devices.
How is the discovery performed—agent-based, network scan, hybrid? And does it require domain credentials?
ConnectWise uses hybrid IT asset discovery tools that combine agent-based and network scanning. Domain credentials improve scan depth but aren't always required.
Can we track asset changes over time (e.g., RAM upgrades, OS changes, ownership shifts) within the RMM?
Yes. Our IT asset discovery functionality tracks hardware, software, and ownership changes over time to support auditing and lifecycle management.
Can asset discovery integrate with external CMDBs, PSA solutions, or documentation tools via API?
Yes. Data from our IT asset discovery software is accessible via API for integration with CMDBs, PSA software, and IT documentation systems.
Are audit logs maintained for all asset discovery events for compliance or forensic tracking?
Yes. Our solution maintains detailed audit logs for all IT asset discovery activity, supporting compliance and forensic use cases.
Is discovery passive or active, and can it be throttled to avoid network disruption on sensitive client systems?
Discovery can be configured as active or passive, with throttling options to minimize impact on sensitive environments, making it ideal for managed IT settings.