ConnectWise Business Management packages
Find the right set of solutions to simplify, manage, and grow your business
What are your business goals?
Every MSP business runs differently depending on your goals, region, maturity level, and more. ConnectWise Business Management packages include three options— Essentials, Pro, and Premium— so you can get the right set of solutions to solve your specific business challenges.
Essentials
Improve Cashflow
Centralize IT documentation
Improve automation
Access essential Information in one place
Pro
Everything in Essentials plus...
Shorten your sales cycle
Streamline procurement
Generate detailed reports to share internally and with customers
Manage procurement and inventory
Premium
Everything in Pro plus...
Enhance customer experience
Centralize IT documentation
Improve financial controls
Follow best-in-class practices
Track customer loyalty with NPS
Compare all ConnectWise Business Management Packages
ESSENTIALS
This package includes...
- Sales Opportunity Management
- Service Ticket Management
- Project Management
- Workflow Automation
- Procurement and Inventory
- Billing Management
- Payment Processing
- GL Integration
- ConnectWise Sidekick for PSA
- ConnectWise RPA Starter
- Reports and Dashboards (formerly BrightGauge) Enterprise
PRO
Everything in Essentials and...
- Integrated Chat Feature
- Change Approvals
- User-Based Billing
- Office 365 Billing, Monitoring + Management
- CPQ Premium
Most popular!
PREMIUM
Everything in Pro and...
- Marketing Campaign Management
- Reports and Dashboards (formerly BrightGauge) Enterprise +
- SLIQ™
- Service Leadership Index® Quarterly Benchmarking
- CSAT, NPS, + Project Survey Tracking
- Cloud Database Access
- Documentation (formerly ITBoost) Premium