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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Streamline your business with solutions that meet all your needs
The ConnectWise Business Management Pro Package covers all the basics plus a little more when you’re ready to optimize operational practices, easily discover key business insights, and generate actionable reports for your teams and customers. Set yourself up for success with an industry-leading PSA, next-gen IT documentation, actionable business insights, and real-time customer feedback.
What you get with Pro
PSA
Manage and unify core facets of your business from CRM, Project Management, Service Delivery, Sales management and Contract Management in one solution for streamlined operational efficiency and visibility.
BrightGauge Essentials
Get insights into your business with three pre-built dashboards and reports built for these personas: owner, service manager, and service technician.
IT Boost
Share IT documentation storage, password management, and customer feedback with clients and colleagues with our all-in-one solution.
SmileBack
Get instant customer feedback, from a single service incident, while making it simple and fast for the customer to give you a pulse check on where you stand with them.
Virtual Consulting
Optimize your operations and processes in conjunction with your ConnectWise tech stack through continuous engagement with our internal experts.
Get the benefits of the ConnectWise Business Management Pro Package
Manage business operations in one place
Streamline and unify core facets of your business with our industry-leading PSA. Use a single tool to manage quotes and proposals, project management, service delivery, and contracts.
View all data in one place
Aggregate data across your techstack with BrightGauge™, a ConnectWise solution. See all your data in a single view with dashboards and reports that help you make data-driven decisions.
Leverage ConnectWise experts
Access continuous engagement with our internal experts, who can help you optimize operations and processes with your ConnectWise tech stack to push business efficiencies even further.
Get real time customer feedback
Receive instant customer feedback and visibility into customer satisfaction with SmileBack™, a ConnectWise solution. It’s simple and fast for customers to share their experience.
“Drives accountability from a time standpoint and makes sure customer requests are addressed efficiently. Thanks to ConnectWise PSA™, we saw a significant improvement in productivity for the entire tech team."
Dan King, President, K2 Technologies
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