ConnectWise Business Management

Pro Package

Streamline your business with solutions that meet all your needs

The ConnectWise Business Management Pro Package covers all the basics plus a little more when you’re ready to optimize operational practices, easily discover key business insights, and generate actionable reports for your teams and customers. Set yourself up for success with an industry-leading PSA, next-gen IT documentation, actionable business insights, and real-time customer feedback.


What you get with Pro


Manage and unify core facets of your business from CRM, Project Management, Service Delivery, Sales management and Contract Management in one solution for streamlined operational efficiency and visibility.

Learn more

BrightGauge Essentials

Get insights into your business with three pre-built dashboards and reports built for these personas: owner, service manager, and service technician.

Learn more

IT Boost

Share IT documentation storage, password management, and customer feedback with clients and colleagues with our all-in-one solution.

Learn more


Get instant customer feedback, from a single service incident, while making it simple and fast for the customer to give you a pulse check on where you stand with them. 

Learn more

Virtual Consulting

Optimize your operations and processes in conjunction with your ConnectWise tech stack through continuous engagement with our internal experts.

Learn more

Get the benefits of the ConnectWise Business Management Pro Package

Manage business operations in one place

Streamline and unify core facets of your business with our industry-leading PSA. Use a single tool to manage quotes and proposals, project management, service delivery, and contracts.

View all data in one place

Aggregate data across your techstack with BrightGauge™, a ConnectWise solution. See all your data in a single view with dashboards and reports that help you make data-driven decisions.

Leverage ConnectWise experts

Access continuous engagement with our internal experts, who can help you optimize operations and processes with your ConnectWise tech stack to push business efficiencies even further.

Get real time customer feedback

Receive instant customer feedback and visibility into customer satisfaction with SmileBack™, a ConnectWise solution. It’s simple and fast for customers to share their experience.

“Drives accountability from a time standpoint and makes sure customer requests are addressed efficiently. Thanks to ConnectWise PSA™, we saw a significant improvement in productivity for the entire tech team."

Dan King, President, K2 Technologies

Compare all ConnectWise Business Management Packages

This package includes...
Sales Opportunity Management
Service Ticket Management
Project Management
Workflow Automation
Billing Management
GL Integration
KPI Dashboard
Everything in Essentials and...
Integrated Chat Feature
Procurement + Inventory
Change Approvals
User-Based Billing
Office 365 Billing, Monitoring + Management
KPI Dashboards + Reporting
ITBoost Premium
Virtual Consulting
CSAT Tracking

Talk to an expert about your options