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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Business Management Tools & Software for MSPs and TSPs
Healthy margins come from efficient operations. Get the tools you need to simplify, manage, and grow.
Business Management software
Professional services automation software
Connect the dots with ConnectWise Manage >
Your business stops running well when your teams and systems don’t communicate. Business across disjointed solutions means efficiency plummets, and problems pop up everywhere. Instead, avoid disaster with ConnectWise Manage, the award-winning PSA that connects your entire business to make everything run more smoothly.
Quote and proposal automation software
Make your sales teams happy >
Building quotes and proposals are part of your sales team’s job, but it shouldn’t be their only job. Set your sales team free with powerful sales automation in ConnectWise Sell. Templates, workflows, pricing, and so much more is at their fingertips makes quote and proposal creation fast and painless.
KPI dashboards and reporting software
Bring your data into focus >
You have all the data you need—you just need a way to put it all together. BrightGauge pulls data and metrics from multiple sources into one solution so you can track and visualize all your KPIs. The result is your ability to make faster, sharper business decisions with customized dashboards, embedded gauges, and data snapshots based on your unique needs.
Centralized IT documentation software
Take customer service to the next level >
To provide consistent customer service, you need to know a client’s history whenever they reach out for support. ITBoost delivers best-in-class IT documentation and keeps the information your techs need in one place for easy access, which in turn boosts your service delivery.
Customer Service Feedback For MSPs
Improve customer satisfaction >
Build customer loyalty at every touchpoint. SmileBack is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience.
Achieve operational maturity with ConnectWise Business Management software
Using disjointed systems never leads to efficiency or connectivity. If you want everyone on the same page, you need the right tools. ConnectWise Business Management software uses insanely powerful automation to your operations cleaner to put your goals within reach.
With this software, you’ll find business-critical data and impactful KPIs from multiple sources at your fingertips. This increased visibility changes accountability across your business to keep everyone in sync and on track. With the addition of tracking billable time down to the second and more accurate invoices, your revenue streams keep flowing, and your margins get wider.