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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Business Management Tools & Software for MSPs and TSPs
Healthy margins come from efficient operations. Get the tools you need to simplify, manage, and grow.
Business Management software
Professional services automation software
Businesses don't run smoothly when teams and systems don’t communicate. Conducting business across disjointed solutions means efficiency plummets, and problems can appear anywhere. Choose to avoid disaster with our award-winning PSA that connects your entire business in one simple platform. For more information, watch this demo of what ConnectWise PSA™ can do for you!
Quote and proposal automation software
Building quotes and proposals are part of your sales team’s job, but it shouldn’t be their only job. Set your sales team free with the sales automation power of ConnectWise CPQ™ (formerly Sell). Quote templates, workflows, pricing automation, and so much more are at your sales team’s fingertips thanks to ConnectWise Sell – making quote and proposal creation fast and painless.
KPI dashboards and reporting software
You have all the data you need—you just need a way to pull all of it together with your business management tools. BrightGauge pulls data and metrics from multiple sources into one solution so you can track and visualize all your KPIs. The result is faster, sharper business decisions, thanks to customized dashboards, embedded gauges, and data snapshots you can customize to meet your unique needs.
Centralized IT documentation software
To provide a consistently great customer experience, you need quick access to customer configuration documentation, service history, and standard operating procedures (SOPs). ITBoost delivers best-in-class IT documentation and keeps information your techs need in one place for easy access, which in turn boosts your service delivery.
Customer Service Feedback For MSPs
Build customer loyalty at every touchpoint. SmileBack is the only customer feedback system designed specifically for MSPs and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience.
Best-in-Class Benchmarking
Improve business results using a data-driven path to higher performance. Service Leadership, Inc. is a proven partner to help your TSP increase shareholder value and profitability. Leverage the proprietary Service Leadership, Inc. tools to maximize growth, improve profitability, and increase your operational maturity level (OML).
Achieve operational maturity with ConnectWise Business Management software
Disconnected systems never lead to business optimization or efficiency. You need the right business management tools if you want everyone on the same page. ConnectWise Business Management software uses extremely powerful automation to put your organization’s goals within reach.
With our business management software, you’ll experience the power of having critical data and impactful KPIs from multiple sources at your fingertips. This increased visibility transforms accountability throughout your business to keep everyone in sync and on track. From tracking billable time down to the second to creating more accurate invoices, ConnectWise Business Management software gives you everything you need to keep your revenue streams flowing and increase your profit margins.
For more information on how to improve your business management, request a quote or ask us a question today.
Business Management Packages
Every TSP business runs differently depending on your goals, region, maturity level, and more. ConnectWise Business Management packages include three options so you can get the right set of solutions to solve your specific business challenges.