Industry Reports

Service Leadership Index® 2024 Annual IT Solution Provider Compensation Report™

Global Executive Summary

For most IT solution providers (TSPs), few inputs will have a greater impact on profitability than employee compensation. Understanding how your peers compensate and what the top performers pay is critical for running your TSP.

Download this global executive summary to get an analysis of trends in TSP compensation, including:

  • Average total annual earnings (TAE) by service department positions
  • Variable incentive compensation
  • 2023 TAE % increases and planned 2024 TAE % increases

New in the report:

  • Remote work arrangements
  • Paid time off (PTO) policy
  • Average benefit costs

Plus, we explore the geographic influences on profitability.

See the Australia & New Zealand Executive Summary

See the European Executive Summary

See valuable TSP compensation data