Executive Summary

Australia & New Zealand Executive Summary: Service Leadership Index® 2024 Annual IT Solution Provider Compensation Report™

Executive Summary

For most IT solution providers (TSPs), few inputs will have a greater impact on profitability than employee compensation. Understanding how your peers compensate their employees and what the top performers pay is critical for running your TSP.

Download this executive summary to get the trends in TSP compensation, including:

  • Average total annual earnings (TAE) by service department positions
  • Variable incentive compensation
  • 2023 TAE % increases and planned 2024 TAE % increases
  • Remote work arrangements

Plus, we explore the geographic influences on profitability.

See valuable TSP compensation insights