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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Instant response. Happier customers.
Give your customers another way to connect with you and your team via chat
Give customers the immediate response they want
Peace of mind
Reassure your customers that, no matter the issue, you’re only a click away.
Support multiple clients
Help more customers with fewer resources. Amp up your utilization rates by having your techs use chat to communicate with multiple customers at once.
Keep track of chats
By having your chats recorded on an existing ticket, you can have accountability, visibility, and more accuracy.
Extend the reach of chat
Use chat for more than just your service desk. Set up queues for sales, billing, and more.
Build strong client relationships through quick response & clear communication
See more ways ConnectWise helps you streamline support in this ConnectWise PSA™ demo.
Explore other ConnectWise PSA features
Time tracking & billing
Don’t let billable time slip through the cracks. Get paid for the exceptional service you’re providing.
Account management
Discover a sophisticated, 360° view of your clients and start building the strong relationships your business relies on.
