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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
More than just software
Discover stellar customer service and customer support that set us apart
We’re obsessed with partner success
At ConnectWise, we don’t have customers or clients; we have partners. Companies whose success we’re committed to supporting at every step of their business journey. To fulfill this promise, we provide more than just the software they use to run their business. From consulting and implementation services to education, support, customer care, and account management, we have the customer support, customer services, and tools our partners need to get the most out of our software and grow their business.
At ConnectWise, you’re part of the family
We’re real people, building real relationships with partners whose success comes first.
It’s our people that truly set us apart. With a focus on our core values, and a dedication to hiring motivated, passionate people who already embody those values, we can provide a personal touch that supports our partners like no one else.
Customer services for your success available 24/7/365
Real people
Our offices in the US, England, and Australia are full of people who come to work every day, devoted to understanding more about our products and partners.
Workshops & training
We want our partners to use more and more of the product, and get more benefit as their business grows and changes.
University & education
Tap in to a huge knowledge base—built by a team of experts—to help with everything from specific product how-tos to business best practices, and everything in between.
Unmatched expertise
Our service teams are packed with experienced individuals that know the industry and your business needs inside-and-out.
One point of contact
When you become a partner, you have one consistent place to go for all of your customer support questions, comments, and concerns. Whatever you need, you’ll find it.
Customer service teams dedicated to your success
Implementation
Our experienced team provides customized implementation packages, including remote or on-site arrangements, to give partners the perfect implementation to shift their business needs from start to finish.
Account management
Need to find your Account Manager? Log in to ConnectWise Home to view your ConnectWise team contacts, how they can help and how to reach them directly.
ConnectWise customer support
From 24/7 business-critical support to online resources to answer questions quickly and easily, ConnectWise support is ready to tackle your software needs anytime, anywhere.
Consulting
We offer consulting remote and on-site, putting you in direct contact with professionals who understand your unique business. You’ll get tips, tricks, and tools to help you grow.