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ConnectWise Manage® support resources

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Documentation

Get immediate access to all the product specifics, including features, functionality, and how-to details.

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Virtual community

Benefit from the expertise and experiences of The IT Nation.

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Marketplace

Explore integrations for ConnectWise products, including backup, antivirus, accounting, and more.

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Release notes

Check out the product release notes to learn details on all the newest product enhancements and updates.

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Enhancement forums

Tell us what enhancements you’d like to see to ConnectWise Manage.

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ConnectWise Home

ConnectWise Home is your one-stop place to interact with ConnectWise. Launch your ConnectWise products, trial other products, pay your invoices, submit support tickets, and more.

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ConnectWise Automate® support resources

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Documentation

Get immediate access to all the product specifics, including features, functionality, and how-to details.

See documentation >>
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ConnectWise Home

ConnectWise Home is your one-stop place to interact with ConnectWise. Launch your ConnectWise products, trial other products, pay your invoices, submit support tickets, and more.

Visit ConnectWise Home >>
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Community forums

Be part of The IT Nation to share experiences and expertise with your fellow ConnectWise Automate geeks.

Take me to the forums >>
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Enhancement forums

Tell us what enhancements you’d like to see to ConnectWise Automate.

Share ideas in the forums >>

ConnectWise Sell® support resources

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Documentation

Get immediate access to all the product specifics, including features, functionality, and how-to details.

Go to documentation >>
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Marketplace

Explore integrations for ConnectWise products, including backup, antivirus, accounting, and more.

Go to marketplace >>
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Community forums

Benefit from the expertise and experiences of The IT Nation.

Take me to the forums >>
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ConnectWise Home

ConnectWise Home is your one-stop place to interact with ConnectWise. Launch your ConnectWise products, trial other products, pay your invoices, submit support tickets, and more.

Visit ConnectWise Home >>

ConnectWise Control® support resources

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Knowledge base

Read articles that help guide you through setting up some of our most popular configurations.

Discover ConnectWise Control >>
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Top-notch support

Rely on our experienced support team for help getting the most out of your remote control solution.

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Supported extensions

Work even faster by adding multiple supported applications to your ConnectWise Control.

Learn more about extensions >>
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Download

Ready to install the latest version of ConnectWise Control? Follow the instructions here.

Download new versions >>
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Upgrade account

The future is in the cloud! And you can easily upgrade your existing account in a few simple steps.

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Join a Remote Support Session

To join a session, please contact support to obtain a ticket number

ConnectWise Command™, ConnectWise Cybersecurity Management Solutions, ConnectWise Recover™, and ConnectWise Assist™

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ITS Portal

Conveniently and efficiently control everything you need from a unified dashboard. Log in any time to monitor your infrastructure, manage client sites, order new products and access support.

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Partner Support Portal

Improve your expertise for sales, marketing and more with direction, documentation and product information including sales support, white-labeled assets and demos.

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Collaborate

Our thriving MSP community is loaded with experience that you can draw from whenever you’re faced with a challenge.

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Welcome Home

ConnectWise Home was built to consolidate everything Partners need from ConnectWise in one single application. From launching and trialing products, to paying invoices, to submitting support tickets, ConnectWise Home is your place to do it all.

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Explore ConnectWise University

Benefit from online educational and training resources to enhance your business.

ConnectWise University >>
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Get live chat support 24/7
Sometimes you just need to talk it out:

When possible, avoid wait time by chatting with us during our non-peak hours from 5:00pm EST to 9:00am EST.

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Support guidelines and policies

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Support resources

Get more personalized help from our consulting team.

Let our dedicated consulting team assess your business, and then help you overcome challenges by implementing industry best practices for success.