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Our webinar series is designed to cover the topics that will drive your success
cyber
The cybersecurity webinar series dives into the latest cybersecurity topics and conversations to deepen your expertise and knowledge no matter where you are in your cybersecurity journey. You’ll hear from industry veterans and cybersecurity experts about the biggest cybersecurity concerns SMBs have, cybersecurity tactics and operations best practices, and how to build your offerings to meet the evolving threat landscape.
Why Data Protection is Cybersecurity
Discover how effective BCDR practices can enhance your clients’ cybersecurity posture, grow your revenue, and position you as the hero if disaster strikes.
The Evolution of SIEM
Explore transformative changes in the security information and event management (SIEM) landscape and debunk common misconceptions about this powerful tool.
ConnectWise + Microsoft: A Platform Approach to Easing Cybersecurity Workflows
Explore ConnectWise’s Asio platform approach with Microsoft Defender for Business, including new integrations into ConnectWise PSA and ConnectWise RMM. Automate threat response, synchronize tickets, and achieve proactive defense. Learn how ConnectWise and Microsoft are improving cybersecurity management for Technology Solution Providers (TSPs) globally!
Navigating the Evolving Threat Landscape
Want to upgrade your cybersecurity defenses and safeguard your MSP against the latest threats? Join this webinar for more actionable insights from the highly anticipated 2024 MSP Threat Report.
Unlocking the Power of SASE: MSP Use Cases and Success Stories
Our second SASE webinar offers insight into use cases and key features to help you deliver greater value to clients. Whether you are an established MSP or exploring new opportunities in the cybersecurity landscape, learn how you can enhance your service strategy and get ahead!
profitability
The profitability webinar series helps you take a closer and realistic look at where your business sits today and what you can do to increase value in the short and long term. Both experts and your peers will help you dig into what it takes to measure your current value, identify market opportunities to add more value, and build a data-driven mindset so you can make better decisions faster. You’ll feel armed and ready to create excellent service delivery without sacrificing profits.
AI and PSA - A Perfect Match for MSPs
Explore the many benefits of having an AI assistant, such as ConnectWise Sidekick, in your PSA and how to leverage it to enhance operations for your MSP.
Introduction to Service Leadership
Join Service Leadership's Peter Kujawa, Rob Bufano, and Aaron Boone for an introduction to the basic concepts of the Service Leadership tools available to you. You will learn how these tools can help you understand how you are doing compared to other IT solution providers and provide a systematic approach in getting to the next level in profitability.
Boost Profits, Bypass AI Blunders
Join Peter Kujawa of Service Leadership, Inc.® as he dives into the world of AI! Learn how to boost profitability and avoid common AI missteps for MSPs.
Power Up Your PSA and CPQ
Ready to take your business to the next level? Streamline operations with the help of powerful, new features in ConnectWise PSA and CPQ.
Quarterly Update: ConnectWise Business Management - July 2024
Don’t miss this opportunity to gain insights into the evolution of ConnectWise Business Management solutions. Explore new possibilities with our latest developments and learn how being part of the ConnectWise community can elevate your success.
Turn Quotes to Cash Quicker
Payment upfront often leads to headaches for MSPs, but ConnectWise has tools to simplify the process. Watch the webinar to learn how to ease the hassle.
AI-Enabled Techs: A Journey Unveiled
Optimize service delivery and elevate technician efficiency by leveraging an AI-powered solution such as ConnectWise Sidekick™. Get up close and personal with its game-changing features, benefits, and use cases in this webinar.
Automate Your Way to Success
Robotic process automation (RPA) is more than just a buzzword—it’s a game changer. Watch this webinar to learn how RPA can help you boost productivity, reduce costs, and enhance customer experience.
Driving Collaboration and Success in Marketing and Sales
Operational efficiency is a critical component of a successful organization. Watch our webinar to discover best practices and valuable insights that will help you streamline business processes to achieve operational excellence.
Upcoming Webinars
Modernize Your MSP Stack in 2025
It’s time for an RMM refresh! Discover how a modernized RMM system can clean up alerts and empower your business with the best MDR available.
Remote Monitoring & Management (RMM)
growth
The growth webinar series taps into the minds of experts that know how to grow a business in a fluctuating market. We’ll cover the ongoing IT labor shortage challenges and how an outside SOC can solve your staffing issues; how deeper automation allows your techs to do more with less; and how to build scalable, consistent services.
MythBusters, the Truth About MSP Platforms
Debunk common MSP platform misconceptions about efficiency and functionality, and explore the advantages provided by the ConnectWise Asio™ platform.
Remote Monitoring & Management (RMM)
Automate the Manual - RPA in RMM
Get a glimpse into the streamlined future of MSP operations! Explore the benefits of powerful robotic process automation (RPA) in ConnectWise RMM™.
Building Momentum - RMM Innovation
Want to ensure your business is getting the most out of ConnectWise RMM™ and ConnectWise Automate™? Join our experts as they delve into recent and upcoming innovations, explore the potential impact on your business, and host a live Q&A session. Register for the webinar today!
Remote Monitoring & Management (RMM)
Navigating the Future of RMM
Help your team achieve operational excellence by staying up to date with the newest RMM innovations and getting a sneak peek at upcoming enhancements!
The Future of Automate RMM
Unleash the power of ConnectWise Automate! Discover how this helpful tool can streamline MSP operations through integrations and purpose-built automation.
AI Unleashed: Breaking Limits Together
Want to overcome your AI intimidation? Join this webinar and get the MSP guide on integrating AI into your day-to-day operations, breaking down complex concepts, and boosting your skillset.
Tech Talks: Expert Services
Want to scale your business successfully without worrying about tech challenges or hiring headaches? Join this 15-minute webinar to discover how you can leverage ConnectWise Integrated Expert Services to meet growth demands.
The Future of RMM
ConnectWise RMM™ is built to help you grow and deliver better service. Watch this webinar to get a glimpse of our newest product innovations and functionality upgrades for ConnectWise RMM™ and ConnectWise Automate—coming your way in 2024!
Upcoming Webinars
Monthly Product Innovation
Join us in our series of monthly Product Innovation webinars, where we’ll highlight exciting new innovations that have either recently been released or are on the horizon. Each monthly webinar is interactive and will feature product leaders and a live Q&A.
innovation
The product innovation webinar series covers everything ConnectWise, from product announcements to education and training built to help you take full advantage of your ConnectWise solution stack. Your voice and feedback about what’s important to you will directly influence the topics in this series.
Monthly Product Innovation Series - May, 2024
Our monthly Product Innovation webinar series reviews the ConnectWise product roadmap, highlighting newly released and upcoming product innovations that will help you drive success.
4 Ways to Elevate Remote Support
Remote access tools are essential for technicians to improve their troubleshooting and support speed and quality. Join our webinar to explore four key strategies to help you boost remote support efficiency and resolve issues faster.
The marketplace webinar series will introduce you to products and services that integrate with our solutions and have been certified with an in-depth security review through our ConnectWise Invent™ program. We’ll feature Marketplace third-party vendors that will help you be more efficient, profitable, embedded, and secure.
A Holiday Survival Guide for Keeping Your IT Team Happy
The holidays can be challenging for IT technicians who are on-call and dealing with critical issues while others enjoy time off. This webinar offers a "holiday survival guide"for managers and IT leaders, providing strategies to keep techs happy and reduce stress through fair on-call schedules, smart filtering to combat alert overload, automation, and recognition. Join to learn how to give your techs a stress-free holiday season.
Partner Success Amplified with Avalara AvaTax
Transform your accounting tasks with Avalara AvaTax! Say goodbye to manual entries, compliance headaches, and piles of exemption certificates. Join us for a webinar where you'll hear firsthand from a partner who has experienced the time and headache-saving benefits of Avalara AvaTax.
The Night Watchmen - Strengthening MSP Defense Capabilities
In today's security landscape, it's crucial to have the right defense capabilities in place. Hosted by Matt Topper and joined by a panel of ConnectWise certified integrators, Infima, NordPass, and Sxipher, "The Night Watchmen - Strengthening MSP Defense Capabilities" is a webinar you won't want to miss. Make sure to secure your spot today!
Break the Cycle - 3 Game-Changing Strategies to Elevate Your MSP
Gain a Competitive Edge in the Managed Services Industry!
Discover three distinct strategies that successful MSPs use to differentiate their business in this upcoming webinar hosted by ThreatDown, Powered by Malwarebytes. Gain actionable insights and concrete steps to give your business a competitive advantage and drive sustained growth in the managed services industry.
Never Miss Anything Important Again – How Noise Reduction Can Optimize Your Service Desk
Get ready to revolutionize your service desk with tips and tricks from this webinar! Discover the secrets to reducing alert noise and automating responses, unlocking a world of improved response times, enhanced efficiency, and skyrocketing customer satisfaction. Join us (AlertOps and ConnectWise), as we unveil actionable insights and practical strategies that will help to transform your operational performance.
An IT Nation Secure Recap: Unlocking Your MSP Superpowers with AI, Cybersecurity & Data
Join our AI webinar for valuable insights on cybersecurity and data. Learn how to become a hero to your customers by understanding the role of data and AI in strengthening cybersecurity, identifying strategies for mitigating risks, and leveraging quality data for actionable recommendations. Don't miss out on this engaging webinar to harness the power of AI and drive success for your MSP business!
Navigating M&A Complexity in the MSP Seller and Buyer Process
Join our webinar with M&A experts Arlin Sorensen (VP at ConnectWise) and Christine Martin (Senior Consultant at Avalara) to gain valuable insights into the buyer and seller perspectives of pre and post M&A processes. Discover the crucial role of sales tax compliance in M&A deals, helping MSPs to avoid penalties and reduce tax obligations. Secure your spot by registering now!
Accounting Automation: Boost Efficiency and Profitability for MSPs
MSPs can significantly reduce the time and resources spent on accounting tasks, allowing them to focus more on delivering exceptional services to their clients. Say goodbye to manual tasks, reduce errors, and gain real-time insights into your financial health.
Professional Services Automation
