Inside Look - Key Findings from the Service Leadership Index 2024 Profitability Report

Last year (2023) was another financially impressive year for IT solution providers (TSPs). Amid fears of possible recessionary pressure, TSPs had strong revenue and profitability growth for the fourth year in a row.

Join Peter Kujawa, VP & GM, Service Leadership, Inc., as he shares the latest data and analysis from the Service Leadership Index® 2024 Annual IT Solution Provider Industry Profitability Report™ including:

• What the continued record revenue and profitability growth means for your business
• The impact of hyperautomation on the TSP profitability model ​
• The correlation between customer satisfaction and profitability
• Financial performance trends in Australia/New Zealand, Europe, and North America