Service Leadership Index® 2023 Annual Profitability Report Findings – What It Means For Your TSP

From company approximate valuations being the highest on record to strong revenue growth, 2022 was a year of revenue and profitability growth. What drove this remarkable year and what does it mean for the IT solution provider (TSP) industry, especially with recession rumblings?

In this webinar, Peter Kujawa will share the findings from the recently published Service Leadership Index® 2023 Annual IT Solution Provider Industry Profitability Report™ and how you can use this data and insights in your own business. 

He’ll explore:

  • Why 2022 had record revenue and profitability growth and what it means for TSPs across all business models.
  • MSP and VAR financial performance trends including the declining services gross margin trend.
  • Financial performance in three geographic regions (APAC, EMEA and NA)
  • What’s happening in the M&A market


Peter Kujawa


Service Leadership Inc.®, a ConnectWise solution