Articles by Linda Brotherton

It’s Here! ConnectWise Manage 2017.4

Here at ConnectWise, creativity and innovation is what gets us up in the morning. We’re constantly looking to find new ways to better support your unique operational needs - which is why we’re excited to announce the release of ConnectWise Manage 201...

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10 Ways to Compare PSA Solutions

There are a lot of PSA software choices on the market. It can be confusing to know what to look for and which option is best for your company. Here are 10 key considerations when picking out a new PSA platform: #1: Real-Time Monitoring One of the ma...

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3 Common Consequences of Slow Service

Clients often demand immediate technical support for a wide range of IT issues. They want fast and effective support that allows them to get on with their own operations. One area that most IT solutions providers can improve is response time. You do...

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