Blog Posts by Linda Brotherton

Linda Brotherton
Linda Brotherton
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01/18/2018
2 min read
How to avoid time leaks (and why avoiding them is so important)
Time leaks can be a major problem for tech businesses and can be difficult to prevent, or even fix. When we talk about “time leaks”, we’re referring to what happens when potentially billable time goes untracked, or missing. This is an important issue to address because missed billable hours result in less invoicing, less revenue, and less profit for your business.
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Managed Services
01/16/2018
1 min read
See what’s new in ConnectWise Manage 2018.1
It’s hard to believe that 2017 is already over – but we have a lot to look forward to in the new year. Our goal is to create a platform that can essentially run your technology solution business for you – giving you more time to focus on the details of running efficiently and building relationships with your clients. In other words, we want to put the manual and mundane tasks on autopilot.
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Product Tips & Updates
08/17/2017
2 min read
ConnectWise Manage 2017.5 arrives with fun for the whole (work) family
Regardless of where you spend your time in ConnectWise Manage®, our 2017.5 release has something for you! Improved mass marketing emails? Got ‘em. Procurement rewrites? Got that too. Knowledge base reviews and new currency formats? Yes!
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Product Tips & Updates
06/16/2017
2 min read
It’s here! ConnectWise Manage 2017.4
Our team is utterly devoted to achieving your biggest enhancement requests, so we don’t stop working until they become a reality. With this latest release, we’ve worked hard to deliver the resource-saving features you need to improve outcomes and processes.
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Product Tips & Updates
09/19/2016
2 min read
Join us for the ConnectWise Manage 2016.6 release
Ingenuity never sleeps at ConnectWise! We know just how important speed and efficiency are to your business and with the latest release of ConnectWise (now ConnectWise Manage®) 2016.6, those features are just the tip of the iceberg.
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Product Tips & Updates
07/26/2016
2 min read
See your feedback in action with ConnectWise 2016.5 (now ConnectWise Manage)
We’ve got exciting news about the ConnectWise 2016.5 (now ConnectWise Manage®) release: at long last, your most requested update is here! But of course, we didn’t stop there.
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Product Tips & Updates
05/25/2016
2 min read
Take control of your success with ConnectWise Manage 2016.4
In our mission to power your success, we’ve formulated new time-saving features that give you the ability to act proactively, gain greater control of your operations, and offer a better customer experience your clients won’t soon forget. In the ConnectWise Manage® 2016.4 release, you’ll see your input reflected in our enhancements. Here are the top six...
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Product Tips & Updates
05/16/2016
2 min read
3 Common Consequences of Slow Service
You don’t want clients to think that your response times are slow, as that may cause them to find solutions elsewhere. Here are 3 answers to common challenges technology solutions providers (TSPs) face that impact speed of service:
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Managed Services

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