ConnectWise Manage 2017.5 arrives with fun for the whole (work) family

| By:
Linda Brotherton

Regardless of where you spend your time in ConnectWise Manage®, our 2017.5 release has something for you! Improved mass marketing emails? Got ‘em. Procurement rewrites? Got that too. Knowledge base reviews and new currency formats? Yes!

International updates

Do you handle sales outside of your geographical region? New currency formats allow specific formatting to different regions! Both new currency formats and a 24-hour clock ensure local standards are met.

Communications Manager rewrite

Check out the Communications Manager in the new user interface, or access it straight from the browser. Add contacts and create activities from the Actions drop-down, and include additional contacts for added visibility.

Urgent ConnectWise Campaign™ emails

Need to connect with all your customers in minutes? Now you can through the ConnectWise Campaign add-on! If you have a time sensitive matter, you can forego the approval process by marking emails as urgent. Does that email need to be sent to your entire contact list? Not a problem. There are no restrictions on the number of contacts you can add to a campaign!

More inclusive product screen

Need to see all product information on one screen? The product full view screen has been rewritten. This will include more information on a single page to reduce clicks and improve visibility! See what products are being ordered, which warehouse has on-hand counts…track inventory all in the same place!

Knowledge base article review

Getting too many duplicate knowledge base articles, or articles with incorrect information? Have technicians submit articles for approval before going live! Different techs can approach the same problem differently. If they both submit knowledge base articles, things can get confusing. Choose which article to approve for future use and which one to reject.

Now that we’ve got your attention, learn how these updates and more can enhance your ConnectWise Manage experience! Review the release notes and check out the webinar here!