Product Tips & Updates Blog Posts

Security and productivity remain top priorities for technology solution providers in 2021 and beyond. To help IT service providers meet the growing demand for fast and effective solutions, the Q4 2020 ConnectWise update includes new product acquisitions, streamlined workflows, and deeper integration across the platform.

How profitable is your business? This question has probably crossed your mind perhaps even more frequently this year compared to previous ones. Companies worldwide of all shapes and sizes are taking a hard look at their costs, potential areas to cut back, how to do more with less, and the impact of this year’s economic downturn on overall profitability. Let’s explore some ways to make sure that you are making the most of ConnectWise solutions to evaluate and track your business’ profitability.

In March, Jeff Bishop, Chief Product Officer, announced ConnectWise Home as your new single-entry point into the ConnectWise ecosystem hence the name ConnectWise Home. Now you don’t need to bookmark so many URLs. You can just go to ConnectWise Home. Since March, the team added additional features that I would like to share with you.

It’s hard to believe we are now in Q4 of this drastically life-altering year. One thing is certain: we have all carried on and done our best with the circumstances we’ve faced. We’ve said it before, but we’re always looking on the bright side here at ConnectWise, which is why we continue to ensure our products deliver the greatest value to you.

Do you find yourself struggling to get timely payments from clients, or do you struggle to create invoices in the first place? These are challenges a lot of technology solution providers (TSPs) face, and they all want the same thing—to get paid (faster). You might be surprised to find out that one of your biggest roadblocks to cash flow is you and how you conduct the payment process. Here are four action tips to help you overcome those obstacles to improve your accounts receivables process and gain a better financial positioning.

2020 marches on, and although this year has been a challenging one so far, we at ConnectWise always try to look on the bright side. That’s why we’re so excited to bring you our second update of the year—designed to make your work-life easier, more secure, and more profitable.

Some analysts predict that 25 to 30% of the workforce will work from home multiple days a week by the end of 2021. On that same note, a study conducted on March 30, 2020 by Gartner, Inc. reveals that 74% of CFOs plan to move at least some of their workforce to permanently remote positions. Whatever the case, it’s clear that this pandemic has forever changed the way we work. If the remote workforce is here to stay, it’s probably time to reassess they way you manage, monitor, and communicate with your team. Luckily, ConnectWise Manage® and ConnectWise Sell® can help.

Over the last several months, partners have shared some interesting and unexpected challenges that have come from working remotely. Have you ever had your cat walk over your work station during a remote session? How about your child using your keyboard as a toy? These things are bound to affect your work!