Product Tips & Updates Blogs

Learn about the 'Apply Microsoft 365 Security Baselines v2' command, a feature developed by the ConnectWise SaaS Security team, that allows you to effortlessly apply baselines and settings to multiple customers with ease.

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Boost efficiency with hyperautomation! Explore ConnectWise's latest AI, RPA, and workflow tools for your business success.

Unleash the power of AI! Discover AI capabilities in ConnectWise PSA™ that can help streamline operations and empower technicians to provide efficient, exceptional customer service when you read the blog. 

IT asset discovery and management are challenging for any size organization. Best practices such as putting network scans on autopilot and automating agents help organizations to discover, track, and allocate resources faster and at a lower cost. 

If you are a new Automate user, you may be wondering -- how do I get the most out of my current solutions? Here are ten helpful tips on how to better utilize ConnectWise Automate.

How profitable is your business? This question has probably crossed your mind perhaps even more frequently this year compared to previous ones. Companies worldwide of all shapes and sizes are taking a hard look at their costs, potential areas to cut back, how to do more with less, and the impact of this year’s economic downturn on overall profitability. Let’s explore some ways to make sure that you are making the most of ConnectWise solutions to evaluate and track your business’ profitability.

Some analysts predict that 25 to 30% of the workforce will work from home multiple days a week by the end of 2021. On that same note, a study conducted on March 30, 2020 by Gartner, Inc. reveals that 74% of CFOs plan to move at least some of their workforce to permanently remote positions.

Over the last several months, partners have shared some interesting and unexpected challenges that have come from working remotely. Have you ever had your cat walk over your work station during a remote session? How about your child using your keyboard as a toy? These things are bound to affect your work!

Now more than ever it’s essential to squeeze ROI out of every dollar spent, especially the tools you use each day and to ensure your team is spending their time efficiently. Our current work from home environment is less than ideal with partners and children stealing our attention. Our work processes shouldn’t add to the frustrations of the day.

You’re in the business of gathering and analyzing information—a task that’s made considerably easier when your data is well organized. But with different information sets siloed in different regions of your computer, it can be hard to juggle all of the metrics that inform your decisions on a daily basis.

We all struggle to communicate from time to time—it’s part of being human. Finding the right words to show empathy, convey instructions, or express ideas can be difficult. But in business, the stakes are especially high. When you’re interacting with your customers, miscommunication can be costly, and every exchange—positive or negative—adds up to impact your bottom line accordingly.