IT Nation Blog Posts

Discover how the rule of 78 can help you set achievable MRR targets, boost profitability, and enhance customer retention.

In this first quarterly newsletter of 2026, we are focusing on the “First Principles” that fundamentally underpin our learning and guidance. With the AI opportunity in the industry, it is more important than ever to remember that these fundamentals are still true today.

Agentic AI, automation, and data readiness took center stage at IT Nation Connect Europe 2026. Discover what’s next for MSP growth.

Learn how ConnectWise is advancing MSP operations with unified data, automation, and AI-driven workflows that turn insight into action.

Discover which tools are right for which jobs, and unlock expert insights to increase efficiency and deliver maximum value with automation.

Learn which metrics PE-backed and large MSPs use, and how smaller MSPs can apply these insights across growth, balance, and startup modes.

Learn how to make a script loop and see how it can reduce human error, boost efficiency, and save your team from repetitive tasks. 

One message was clear: success comes from aligning people, processes, and platforms, not adding more tools.

At this year’s IT Nation Connect Global keynote, we shared how ConnectWise is helping partners move from automation to autonomy, and how these innovations are creating measurable business impact across every part of the Asio platform. 

Explore the significant and ever-evolving impact of AI on IT providers, and get tips for successfully navigating these tech advancements.  

Get a sneak peek at Cybersecurity Distilled, an exciting session happening during Workshop Wednesday at IT Nation Connect Global 2025.

At IT Nation Connect ANZ™ 2025, leaders explored how AI, automation, and cybersecurity are shaping the future of IT. See the top challenges, trends, and how ConnectWise is helping partners stay ahead.