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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Business Growth Blog Posts
05/09/2023
4 min read
What is IT service management (ITSM)?
By: April Taylor
Learn why ITSM is a critical component of modern IT infrastructure, and how implementing it can improve your quality of service.
Business Growth
04/14/2023
6 min read
Secure your future: Achieving business value and success for long-time TSP owners ready to transition
By: Arlin Sorensen
The journey of a long-time TSP owner seeking a successful business transition is not without its challenges. However, following key success drivers can substantially increase the likelihood of achieving your target: a successful exit strategy. Read on to learn the secrets.
Business Growth
03/15/2023
5 min read
IT infrastructure monitoring tools: how to choose?
By: Jeff Bishop
Looking for an easier way to keep track of the health and performance of your technology? Here we’ll review considerations for selecting the right IT infrastructure monitoring tools.
Business Growth
03/14/2023
4 min read
How to manage and increase renewal rates
By: Brad Schow
Retention and renewals are integral to running a successful MSP business. Learn why a renewal strategy is important and recap best practices to maximize customer renewals.
Business Growth
03/07/2023
3 min read
10 tips for building and maintaining a cash reserve
By: Arlin Sorensen
Starting a business is no easy feat, and managing finances through volatile times can be one of the most challenging aspects. To ensure financial stability, businesses should plan ahead by setting targets and having a contingency plan in place. By following the guidelines laid out in this article, businesses can prepare for any unexpected financial disruptions and build a strong cash reserve to weather the storm.
Business Growth
01/12/2023
5 min read
How to sell managed IT services
By: Parker Trojanowski
This is a must-read for MSPs looking to sell managed services to small, medium, or enterprise businesses. Understanding the phases of the sales process and best practices is key to successfully selling managed service solutions.
Business Growth
01/10/2023
2 min read
Top 6 best practices to improve your sales process
By: Parker Trojanowski
Defining, developing, and automating your sales processes is crucial when it comes to growing your TSP. Read to learn more about creating a guided process for selling that puts you on track to business success.
Business Growth
12/21/2022
5 min read
Position your MSP business for success: Here’s where to focus in 2023
By: Craig Fulton
You can’t control change, but you can manage it! Here are the four essential areas to focus your attention and resources in the new year.
Business Growth