Articles by Jeff Bishop

Q3 2018 Remote Support Updates

Wondering what’s new on the remote support menu? We’ve got you covered. Since our last update we’ve added new features, fixes, and enhancements that will improve your ability to help your end users faster and more efficiently. Let’s dive in! Start ...

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Colleague Spotlight: Sean White

Meet Sean White, Product Manager for the ConnectWise Control team. Sean is a contributor to ConnectWise’s renowned and continuously awarded culture. We explored his passion for tech, how he funnels his creativity into powerful problem-solving solutio...

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Moving Remote Support Services to Cloud

There are a variety of reasons moving to the cloud could be right for your business (we covered a few in this article). If you’re hesitant about stepping away from your self-hosted remote support software, here are a few more things you should consid...

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Passportal Integration Spotlight

Having strong security protocols baked into your remote services is critical to success. But sometimes what’s available in your existing solution isn’t enough. The Passportal’s integration is a dynamic combination that adds password protection and do...

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New! ConnectWise Control Premium Extensions

Have you visited our Extension Marketplace lately? That’s the portion of ConnectWise Control that houses our extensions, add-ons, and integrations. Over the years, we’ve built out our functionality based on our community’s feedback (that’s you!) and ...

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Staying Up-to-Date with ConnectWise Control

What’s your favorite way to get started on a new challenge? Are you a dive in and get your hands dirty kind of person? Do you prefer to watch and learn? Are you someone who seeks out the experts? When it comes to learning new skills, there’s really n...

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