Blog Posts by Jeff Bishop

Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise
As EVP and General Manager of Product Management and Platform, Jeff Bishop oversees product management and design of the new AsioTM platform at ConnectWise. Jeff’s previous positions include Chief Product Officer, Vice President of Ecosystem, and Vice President of ConnectWise Control (formerly ScreenConnect). Before joining ConnectWise in 2015, Jeff was one of the founders of ScreenConnect, a solution that allows clients’ computers to be remotely controlled for fast, reliable, secure remote support. Jeff also worked for Agilent Technologies, a spin-off from Hewlett-Packard, in various roles including product management, marketing, and engineering.
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03/15/2023
5 min read
IT infrastructure monitoring tools: how to choose?
By: Jeff Bishop
Looking for an easier way to keep track of the health and performance of your technology? Here we’ll review considerations for selecting the right IT infrastructure monitoring tools.

Business Growth
03/09/2023
7 min read
What is IT infrastructure?
By: Jeff Bishop
MSPs must understand IT infrastructure inside and out. This post will cover the basics of IT infrastructure, including how to construct and maintain new set-ups for your partners.
08/18/2022
Why Is the Asio Platform Important for Your MSP Business?
By: Jeff Bishop
Business growth should be exhilarating—not painful. See this post to learn the newly announced ConnectWise Asio™, our IT management platform, can revolutionize how you run your MSP business and make growing fun.

Company Updates
07/14/2022
3 min read
6 Ways to Create a Culture of Automation
By: Jeff Bishop
Professional services automation tools free employees to focus on the tasks that matter. Learn more about automation tools that can help your organization do more with less.

Business Growth
02/23/2021
3 min read
Automate Your Tech Company: Control Your Silos of Chaos®
By: Jeff Bishop
Let’s dive into a few ways you can get everyone’s gears moving in the same direction for greater efficiency and success.

Business Growth
02/04/2021
4 min read
How MSPs can increase ROI
By: Jeff Bishop
In this post, we’ll discuss how the ConnectWise IT management platform can help MSPs achieve higher ROI and profitability. Let’s dive in!

Product Tips & Updates
01/11/2021
3 min read
Check out the Q4 2020 ConnectWise platform update
By: Jeff Bishop
Security and productivity remain top priorities for technology solution providers in 2021 and beyond. To help IT service providers meet the growing demand for fast and effective solutions, the Q4 2020 ConnectWise update includes new product acquisitions, streamlined workflows, and deeper integration across the platform.

Product Tips & Updates
04/16/2020
3 min read
The ConnectWise Ecosystem - software platform integrations for MSPs
By: Jeff Bishop
As a technology solutions provider (TSP), two core pillars of your company’s success are operational efficiency and strong security. In the wake of the COVID-19 pandemic, these factors play an even bigger role. Whether your clients are relying on you to keep business running smoothly while their staff work from home, or they’re on the front line and depending on you to support their life-saving work, it’s now more important than ever to streamline your service delivery, extend the bandwidth of your team, and keep yourself and your clients safe from malicious threats.

Ecosystem & Integrations