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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Blog Posts by Jeff Bishop

Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise
As EVP and General Manager of Product Management and Platform, Jeff Bishop oversees product management and design of the new AsioTM platform at ConnectWise. Jeff’s previous positions include Chief Product Officer, Vice President of Ecosystem, and Vice President of ConnectWise Control (formerly ScreenConnect). Before joining ConnectWise in 2015, Jeff was one of the founders of ScreenConnect, a solution that allows clients’ computers to be remotely controlled for fast, reliable, secure remote support. Jeff also worked for Agilent Technologies, a spin-off from Hewlett-Packard, in various roles including product management, marketing, and engineering.
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07/14/2022
3 min read
6 Ways to Create a Culture of Automation
By: Jeff Bishop
Professional services automation tools free employees to focus on the tasks that matter. Learn more about automation tools that can help your organization do more with less.

Business Growth
02/23/2021
3 min read
Automate Your Tech Company: Control Your Silos of Chaos®
By: Jeff Bishop
Let’s dive into a few ways you can get everyone’s gears moving in the same direction for greater efficiency and success.

Business Growth
02/04/2021
4 min read
How MSPs can increase ROI
By: Jeff Bishop
In this post, we’ll discuss how the ConnectWise IT management platform can help MSPs achieve higher ROI and profitability. Let’s dive in!

Product Tips & Updates
01/11/2021
3 min read
Check out the Q4 2020 ConnectWise platform update
By: Jeff Bishop
Security and productivity remain top priorities for technology solution providers in 2021 and beyond. To help IT service providers meet the growing demand for fast and effective solutions, the Q4 2020 ConnectWise update includes new product acquisitions, streamlined workflows, and deeper integration across the platform.

Product Tips & Updates
07/07/2020
5 min read
2020 Q2 ConnectWise product update
By: Jeff Bishop
2020 marches on, and although this year has been a challenging one so far, we at ConnectWise always try to look on the bright side. That’s why we’re so excited to bring you our second update of the year—designed to make your work-life easier, more secure, and more profitable.

Product Tips & Updates
04/16/2020
3 min read
The ConnectWise Ecosystem - software platform integrations for MSPs
By: Jeff Bishop
As a technology solutions provider (TSP), two core pillars of your company’s success are operational efficiency and strong security. In the wake of the COVID-19 pandemic, these factors play an even bigger role. Whether your clients are relying on you to keep business running smoothly while their staff work from home, or they’re on the front line and depending on you to support their life-saving work, it’s now more important than ever to streamline your service delivery, extend the bandwidth of your team, and keep yourself and your clients safe from malicious threats.

Ecosystem & Integrations
03/27/2020
4 min read
2020 Q1 ConnectWise product update
By: Jeff Bishop
The future is driven by innovation. At ConnectWise, we strive to advance our software and services to meet and exceed our partners’ expectations and to help their businesses reach new heights in productivity and profitability. With new tools providing more granular levels of control and capability, every update is designed to help technology solution providers (TSPs) provide more effective and efficient solutions to your clients.

Product Tips & Updates
03/26/2020
4 min read
Bridging the skills gap with network operations centers
By: Jeff Bishop
The industry is constantly evolving—and so is your business. As you grow and adapt to changes in the technology landscape and the expanding needs of your clients, you may begin to notice an increase in skills gap between your employees and new demands from your clients. However, even though your clients’ needs may be expanding beyond what your current staff can support, it is not always feasible to increase your workforce due to talent or cost limitations.

Managed Services