Articles by Brett Cheloff

Have You Checked Out Automate’s New UI?

Version 12 of ConnectWise Automate is generally available and it’s fabulous! With a new look and feel, the control center now mimics other ConnectWise products. It truly is a seamless, sweet experience! Let’s take a closer look at ways we are giving...

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Meltdown & Spectre: Where Are We at Now?

In our initial blog post around the topic, we brought you initial discoveries around Meltdown & Spectre and what ConnectWise was doing in response to the incident. Meltdown and Spectre still continue to dominate the security news and the more we delv...

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How to Retain STAR Employees: Part 3

It’s something unseen, yet palpable. That “je ne sais quoi” successful businesses have which brings the best employees through their doors and keeps them there: Atmosphere. In parts one and two of this series, we’ve talked about the importance of man...

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Overcoming the MSP Stereotype in 5 Steps

Some of the best clients on any technology solution provider’s radar might already have an in-house IT resource, and while you’re busy building relationships with the right people to get that contract signed, that in-house IT person may not know you ...

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How to Retain STAR Employees: Part 2

Ask any HR professional, and they’ll tell you good employee retention doesn’t just “happen.” It takes deliberate strategy and continual improvement. In Part 1 of our “How to Retain STAR Employees (Self, Team, Atmosphere, and Recharging)” series, we ...

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How to Retain STAR Employees: Part 1

When it comes to successfully building, managing, and growing your IT business, “turnover” is a word you don’t want to hear--unless you’re talking about breakfast pastries in the breakroom. Hiring and retaining quality employees is crucial to your bu...

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Next-Gen Data Security

To understand what next generation security means for the future, we need to know more about what it means today. Let’s start with the basics. What are we trying to secure? Today, data dominates our personal lives, finances, and—with the adoption ...

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