Articles by Brett Cheloff

Big Data Success Starts from the Top Down

Big Data Success Starts from the Top Down

What is big data? Big data is defined as extremely large data sets that can be analyzed to reveal patterns, trends, and associations, especially relating to human behavior and interactions. Why is big data becoming important in today’s digital busin...

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5 Must-Have Features of Your RMM Solution

5 Must Have Features of Your RMM Solution

As a technology solution provider (TSP), chances are you have a desire to take your business to the next level. The TSPs that are successful in this endeavor have a key ingredient in common: they are armed with the right tools for growth. The most cr...

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Report Center 101

Making smart business decisions and reaching your business goals faster requires a detailed look at what goes on in your business. So how do you get your hands on the vital data you need? With updates to the reporting capabilities in ConnectWise® Au...

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Pricing Your IT Services for Maximum Profits

As a former MSP myself, I know what it’s like to try to make sense of pricing. I quickly learned that the right price was more about perceived value than competing with the market. So many new technology solution providers (TSP) just throw a price ou...

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