After learning of the latest operation by APT10 (Advanced Persistent Threat group 10), dubbed “Cloud Hopper”, Technology Solution Providers around the world got quite the scare this past weekend thanks to The Shadow Brokers’ “Lost in Translation” leak. Multiple media sources, like CNN, PC World, and Ars Technica, reported the leak contained numerous zero-day exploits,…
Business doesn’t have to be tough for MSPs! As a managed service provider, you’re in an industry where service is tested and measured almost constantly. It can feel like a pressure cooker sometimes. And no matter how proactive you are, things break and you have to scramble to fix them.
If your managed services business feels like a challenge in today’s market, it’s not just in your head. Selling managed services is more challenging now than it was last year. What’s behind it? Several things, starting with the fact that, according to Gartner, worldwide IT spending is flat and not expected to improve through 2020.
Think you’re ready to venture into the wilderness that is your recipient’s inbox? Not so fast! It’s dangerous out there for an inexperienced marketer. But don’t worry. In this post, we’ll equip you for navigating this territory successfully with digital marketing best practices and tools.
Faced with the volume and rapid evolution of cyber threats these days, technology solution providers (TSPs) may find offering cybersecurity to be a daunting task. But with the right knowledge to inform your security decisions, and the right solutions and mitigation strategies in place, organizations like yours can keep customers ahead of the rushing malware…
Looking for ways to better manage your users? Try organizing them into different roles. Each role has a set of permissions that can affect the visibility of the Host page and define a user’s in-session experience.
“Unless you have 100% customer satisfaction, you must improve.” –Horst Schulze, Ritz Carlton
Whether you’ve been in business for a decade or a day, you’ve probably wondered if marketing your services is the right way to go. After all, you’ve made it this far doing little to no marketing. Why should you start now?
As a technology solution provider (TSP), you have two choices. You can be your own boss, be passionate about the work you do and work hard for your success. Sound good? Option two is even better. With the right preparation and foundation, you can have a business that runs so smoothly and effortlessly that you…
You’ve put in the hours, done the work, and answered every question. You’ve taken late night phone calls, answered 3 AM emails, and done everything you can to reassure. And all that work paid off when your prospective client said “yes!” and your business relationship officially started.