Articles by Guest Author

Winning New Business with Cloud Security

When an MSP hears from a prospective client for the first time, the client is looking for help with a problem. Quite often, the problem is that their business has already been hacked and they don’t know how to remediate it. See how ConnectWise & VI...

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An MSP’s Guide to Happy Customers

Shawn Lazarus brings a fresh take to marketing strategy with his engineering background and global perspective. He currently oversees the product marketing, social media, digital marketing, and brand management for OnPage. An MSP’s ability to do ef...

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What I Wish I Knew Before Starting an MSP

We all have one thing—or in some cases, a couple of things—we wish we knew before starting something big. Ian Richardson, CEO and Founder of Doberman Technologies LLC, has been working in the technology industry since 2005, and has focused on managed...

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3 Steps to Unlocking the MSP Growth Code

To achieve and sustain growth, many MSPs believe adding more customers means adding more staff, but more staff requires more customers — quite the chicken-or-egg conundrum. By reducing total cost of ownership (TCO) for their most common services, MS...

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