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Close the Tech Skills Gap Once and for All

Daily tasks and escalating client demands shouldn’t bring your business to a standstill. ConnectWise Assist, provides expert services and fully staffed teams to take tasks—from repetitive, low-value jobs to expensive, resource-heavy projects—off your techs’ hands. Get the TSP support and expertise you need to grow your business and keep your clients happy.

Explore the Features of ConnectWise Assist

help

Expand Capabilities

Fully staffed Help Desk teams give you the expert support and guidance you need to deliver value to your clients without the massive technology and resource investment to build and maintain your teams in-house.

profitability

Boost Profits & Client Satisfaction

With added capabilities and skills from ConnectWise Assist, you’ll be able to provide better, faster support to maximize client satisfaction and drive results for both you and your clients’ businesses. Keep costs low to boost profits and get on the path to sustainable business growth.

resources

Secure New Competencies

The talent and skills gap in IT continues to grow, but you’ve got an ace up your sleeve with ConnectWise Assist. Tackle whatever challenges your clients throw at you with experienced techs and never worry about recruiting, training, or retaining top talent every again.

forecasting

Embrace Scale

Are you looking to grow, but your budget is holding you back? ConnectWise Assist gives you the ability to expand your services, take on more clients, and add more services without significant investments in time or money.

How Can ConnectWise Assist Help Your TSP?

The only service model integrated with software
Always-on support and troubleshooting
Lets you offload repetitive daily tasks
Provides unique expertise for special projects
Proactively resolves 90% of IT issues
Continuous alerting, ticket filtering, and consolidation

Discover the ConnectWise Assist Service That’s Right for You

help desk

ConnectWise Assist for Help Desk

Support your clients 24/7/365 with our white-label routing and direct response services via chat, email, and phone. Our techs stay up to date on the latest technology and certifications to tackle whatever issues your clients throw their way.

internal-IT

ConnectWise Assist for Dedicated Tech

Dedicated technical experts take the pressure of finding, and keeping, full-time techs off your shoulders. Our dedicated techs learn the ins and outs of your business, solve problems, and add value to your services.

See How One Partner Uses Dedicated Techs >>

client management

ConnectWise Assist for Tech Advantage

Put our techs to work on ad-hoc projects during business hours, after hours, or on weekends to free your team so they can focus on high-value projects that drive growth and benefit your clients.

“My own team has been drowning in requests for user support, so the ConnectWise team gives us a way to improve customer satisfaction while freeing up my team for higher-value work. ConnectWise makes it possible for us to offer a help desk service where it just wouldn’t be possible internally.”

Clint Glanzer, Elite Technology
Partner Support