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GDPR General Statement

ConnectWise is committed to European General Data Protection Regulation (“GDPR”) compliance, which takes effect on May 25, 2018.

ConnectWise has taken many steps to protect the personal data of our customers, including but not limited to:

  • ConnectWise SaaS offerings are provided using established and industry-leading cloud services platforms. These providers have stated their commitment to compliance with GDPR.
  • ConnectWise SaaS offerings are localized in the region where our customer is located unless the customer expressly designates another locality.
  • ConnectWise maintains and administers a security policy with physical, technical, and administrative safeguards designed to protect the security, integrity and confidentiality of customer data.

ConnectWise’s hosted solutions may be used by customers for, among other things, the collection, processing, and storage of personal data. In such cases, ConnectWise acts as a data processor. Customers generally act as the data controller deciding what data to collect, how long it is stored and how it is used. Since each business is unique, ConnectWise recommends that each company perform their own GDPR gap assessment.

Our online Privacy Policy will be updated in early 2018 to reflect GDPR requirements.

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Please be advised that ConnectWise is not your attorney, and this information is not legal advice. This information does not provide, does not constitute, and should not be construed as, legal advice. It is for educational purposes only and is not to be acted or relied upon as legal advice. Use of this information does not create any attorney-client relationship between you and ConnectWise. The information does not constitute legal advice and is not a substitute for competent legal advice from a licensed attorney representing you in your jurisdiction. Customers should seek advice from their legal counsel to determine your legal obligations.

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