Articles by Craig Fulton

Revolutionize Your VAR Quoting Process

If you’re a VAR, system integrator, or solution provider in the technology space struggling with quoting a large variety of products and services, you’re not alone. Quoting projects for your clients means navigating a lot of complex variables and tha...

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Clearing the Air on Your Top 4 Cloud Concerns

The cloud is the future of IT, and the future is here! We’re here to offer support and solutions for anyone who’s ready to provide crucial cloud services to their clients without worrying about messy billing processes. If you’re a technology soluti...

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The Growth of the VAR in Todays Industry

We are kicking off our VAR monthly blog series, where we’ll be talking about aspects of the VAR business model and highlighting opportunities for growth. Before we get to the good stuff, let’s take a look at the backstory and how the traditional VAR ...

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5 Growth Opportunities for TSPs

5 Growth Opportunities for TSPs

As a technology solution provider (TSP), you have two choices. You can be your own boss, be passionate about the work you do and work hard for your success. Sound good? Option two is even better. With the right preparation and foundation, you can hav...

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Make Onboarding as Easy as 1, 2, 3

Make Onboarding Easy

You’ve put in the hours, done the work, and answered every question. You’ve taken late night phone calls, answered 3 AM emails, and done everything you can to reassure. And all that work paid off when your prospective client said “yes!” and your busi...

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Plan for Your Business Breakthrough in 2017

Plan for Your Business Breakthrough

IT Nation 2016 was all about finding your breakthrough and taking your business to the next level with the right tools and strategic planning in key areas of technological development. In his keynote, ConnectWise CEO Arnie Bellini discusses major in...

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Grow Your Customer Service Presence with Chat

Grow Your Customer Service Presence with Chat

Providing a stellar experience and running as efficiently as possible can sometimes prove to be a challenge in today’s support world. Fortunately, if you’ve got the right equipment, it’s no sweat. Chat tools enhance your help desk efficiency so you c...

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