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As an IT professional, monitoring is part of your responsibility in delivering the high level of response and maintenance users expect. With more than 500 out-of-the-box monitors and a multitude of reporting capabilities, ConnectWise® Automate™, formerly LabTech, helps you take the first step toward proactive monitoring and maintenance, while also improving reactive response times.
ConnectWise Automate provides a single source of monitoring and reporting for remote control sessions, so you know which of your team members connected remotely, and for exactly how long. ConnectWise Control’s, formerly ScreenConnect's, extended auditing even provides video recording of remote sessions, so you’re always prepared should a client request an audit.
ConnectWise Automate provides a single source of truth for monitoring agent and agentless devices. Out-of-the-box solutions are preconfigured for best practice monitoring, with customization options so your team can control the volume.
Our world is becoming increasingly virtualized, and ConnectWise Automate will help your business adapt to related technologies. Our integrated Virtualization Manager, powered by Network Probe technology, provides multiple host and virtual machine monitors for VMware(r) and Hyper-V(r) infrastructure.
A solution for remote support, remote access, and remote meetings, ConnectWise Control lets you analyze and solve problems without your clients knowing they exist.
ConnectWise Unite is a management, monitoring, and billing tool for your complex service portfolio, built to save you time and reduce the complexity of supporting your client’s AWS® and Cisco® solutions.