NinjaOne vs ConnectWise
ConnectWise RMM: A Powerful, Scalable Alternative to NinjaOne
Go beyond endpoint management.
Choose an RMM solution built for growth, empowering your team with expanded visibility, the ability to handle complex monitoring at scale, and intelligent automation that drives efficiency. Get the tools and flexibility you need to stay ahead and succeed.
We recently transitioned a new customer from NinjaOne RMM to ConnectWise RMM. It was evident that NinjaOne RMM had left a significant number of patches unaddressed, which was quite alarming. In contrast, ConnectWise RMM’s ability to monitor and manage patches effectively ensures that systems remain up-to-date and secure.
Learn more about truly unified RMM
Discover how ConnectWise RMM can transform your IT team
Eliminate noise and free your team to focus on critical tickets and faster resolutions.
Benefit from scalability only found with ConnectWise RMM.
Drive efficiency through automated ticket consolidation and preconfigured remediation tasks.
Why businesses choose ConnectWise RMM
ConnectWise delivers more than build-it-yourself device monitoring. Streamline your operations from beginning to end with seamless remote access, robust intelligent alerting, custom and AI-powered automation, and deeply integrated solutions, such as PSA and EDR. Where others focus on “just enough," ConnectWise offers the full stack of tools you need to propel your business further.
Capability
|
ConnectWise RMM |
NinjaOne RMM |
| Solution Scope |
Complete IT management: connected and unified remote monitoring and management, ticketing, quoting, cybersecurity, and more. |
Primarily endpoint-focused with recent, limited expansion into PSA space. Considers remote access an add-on and requires integration with third-party tools for broader business needs. |
| Automation Power |
AI-assisted script generation, granular policy-based automation, workflow, and expert-tested Windows OS security updates. |
Uses forms, not AI, to simplify scripting. Automates endpoint patch management but does not include expert patch review. |
|
Customization |
Tailor policies and complex monitors, use AI to expand script and monitor creation, and build multi-product workflows for your clients or tech stack. |
Create and manage alerts. Includes a no-code script designer. |
| Built-In Security |
Packages includes vital features: Security Dashboard, Vulnerability Management, Backup Dashboard, and Windows OS security update assessment. Deeply integrated backup, EDR, SIEM, and MDR (SOC) solutions are available. |
Offers endpoint security, SaaS backup, and backup. NinjaOne does not offer SOC services. |
| Community & Support |
ConnectWise has spent decades building a vibrant global community and 24/7 support. Educational materials such as documentation, videos, and certifications are available to empower teams. |
NinjaOne has a growing user community, mainly online but with some in-person roadshows. Support and educational materials are available to all customers. |
Meet ConnectWise RMM™
Don’t let point solution RMMs hold you back. See how ConnectWise improves growth and operations.
Unified solution
Don’t settle for tool sprawl: save time, reduce risk, and eliminate silos with one solution that does it all. ConnectWise RMM unifies monitoring, scripting, remote access, backup, and security monitoring into one solution. Plus, integrate it with essential tools in your stack to unify your entire operation instead of managing devices.
Built for Scale
Whether you’re just starting out or managing 100,000+ endpoints in a single tenant, ConnectWise RMM is built to grow with you. It enables more complex automation, integrated expert services, and business-level insights, giving your team the ability to expand service delivery without increasing complexity.
World-class community
Our community of passionate IT pros and vast ecosystem of trusted vendors is the result of decades of dedication to our partners. Tap into peer groups, conferences, industry thought leadership, certifications, and more. You’re not just buying software; you’re joining an unmatched community.