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Explore Business Management
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
Payments automation to increase cash flow and streamline processes
Business Management Packages
Curated packages designed to streamline, standardize, and automate your business processes
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
WisePay
Payment automation to increase cashflow and streamline processes
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
Explore Business Management

See new and upcoming product enhancements in our monthly innovation webinar series!
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Explore Cybersecurity
MDR
Monitor and stop malicious activity on endpoints
SIEM
Centralize threat visibility and analysis
SaaS Security
Deliver, manage, and monetize cloud security more easily
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
Security Dashboard
AI-Driven MSP cybersecurity solutions
Explore Data Protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
x360Recover
Hyper-flexible disaster recovery and business continuity
Cloud Backup
Intelligent data protection for Microsoft 365
x360Cloud
SaaS application data protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
Backup360
Comprehensive MSP backup management
Explore Cybersecurity and Data Protection

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Regional MSP industry conference
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APAC MSP Industry Conference
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AI & hyperautomation training
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
Explore The IT Nation

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Blog Posts by Michael Leison

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Michael Leison
Filter By:
03/12/2025
2 min read
Automate a critical piece of your recurring business review!
By: Michael Leison
Explore common RBR challenges for MSPs and get tips for automating the process at scale to enhance the effectiveness of these reviews.
Read the blog
security general icon
Cybersecurity
03/06/2025
3 min read
Understanding the Shared Responsibility Matrix for Microsoft 365 security and recovery
By: Michael Leison
Explore the Microsoft Shared Responsibility Matrix and discover critical coverage areas your SMB customers could unintentionally neglect.
Read the blog
security general icon
Cybersecurity
03/04/2025
3 min read
Apply Microsoft 365 Security Baselines
By: Michael Leison
Learn about the 'Apply Microsoft 365 Security Baselines v2' command, a feature developed by the ConnectWise SaaS Security team, that allows you to effortlessly apply baselines and settings to multiple customers with ease.
Read the blog
An icon of a magnifying glass.
Product Tips & Updates
03/03/2025
7 min read
What is attack surface management?
By: Michael Leison
Learn about the critical role of attack surface management in identifying, reducing, and protecting your organization's digital vulnerabilities.
Read the blog
security general icon
Cybersecurity

Browse More Blog Authors

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Amy Lucia
Amy Lucia
Chief Marketing Officer (2021-2023)
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Arlin Sorensen
Arlin Sorensen
VP of Ecosystem Evangelism, ConnectWise
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Dustin Parry, Cybersecurity Sales Engineer
ConnectWise
Read More >>
Farooq Khan
CEO, Exium
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Geoffery Willison
Geoffrey Willison
Chief Operating Officer, ConnectWise
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Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise
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Jeff Bishop
Jeff Bishop
Chief Product Officer, ConnectWise, ConnectWise, LLC.
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Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise, ConnectWise, LLC.
Read More >>
Kevin Prince
Founder and CEO, StratoZen
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Leon Friend,Principal Sales Engineer, APAC Read More >>