Blog Posts by Gregg Lalle

Gregg Lalle
Gregg Lalle
Senior VP, International Sales & Strategy, ConnectWise
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12/05/2022
Colleague Spotlight: Alex Winter
Meet Alex Winter, Director of Expansion Sales at ConnectWise. Read more about his rewarding journey at ConnectWise and how he aids partners in overcoming systemic industry challenges to become best-in-class MSPs.
Life at ConnectWise
11/21/2022
Colleague Spotlight: Sam Callaghan
Meet Sam Callaghan, Vice President of EMEA Sales at ConnectWise. Read more about Sam’s eight-year journey as a ConnectWise colleague, and how he’s built a high-performing sales team that ensures partner success.
Life at ConnectWise
10/30/2022
Colleague Spotlight: Tina Barboza
Meet Tina Barboza, Partner Development Manager at ConnectWise. Read more about how Tina’s role allows her to foster meaningful relationships with partners while helping their business grow.
Life at ConnectWise
04/09/2020
4 min read
The math behind successful as-a-service series: business valuation
In the fourth (and final) part of our ‘The Math Behind As-a-Service’ blog series, we’re diving into our last key performance indicator (KPI): business valuation. In this post, you’ll learn what it is, why it matters, how to calculate it, and how to increase it.
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Business Growth
03/12/2020
5 min read
The math behind successful as-a-service series: lifetime value
In the third part of our series ‘The Math Behind Successful As-a-Service,’ we’re diving into lifetime value: what it is, why it matters, and how it can help shape your company’s strategy.
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Business Growth
02/05/2020
6 min read
The math behind successful as-a-service: understanding and calculating customer acquisition cost
In the second part of our ongoing series ‘The Math Behind Successful As-a-Service,’ we’re diving into customer acquisition cost (CAC): what it is, how it’s measured, and how it can serve as a meaningful indicator of profitability.
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Sales & Marketing
01/09/2020
6 min read
The math behind successful as-a-service: understanding and calculating churn
In the first part of our series ‘The Math Behind Successful As-a-Service,’ we’re breaking down all things churn rate: what it is, why it matters, how to calculate it, and, of course, how to minimize it within your organization. Read on for churn-related insights and tips.
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Managed Services
09/06/2018
1 min read
Research reveals 2018’s biggest challenges and opportunities for MSPs
I’ve been working in this high-change industry for a long time now, and the MSPs I work with have shared how it can feel like a challenge to keep up. Thankfully, there are ways that you can do more for your profitability and resiliency. A recent research survey commissioned for ConnectWise and carried out by Vanson Bourne delves into what’s working—and what isn’t—for managed service providers in the UK and Australia.
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Business Growth

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