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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Blog Posts by Gregg Lalle

Gregg Lalle
Senior VP, International Sales & Strategy, ConnectWise
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12/05/2022
Colleague Spotlight: Alex Winter
By: Gregg Lalle
Meet Alex Winter, Director of Expansion Sales at ConnectWise. Read more about his rewarding journey at ConnectWise and how he aids partners in overcoming systemic industry challenges to become best-in-class MSPs.
Life at ConnectWise
11/21/2022
Colleague Spotlight: Sam Callaghan
By: Gregg Lalle
Meet Sam Callaghan, Vice President of EMEA Sales at ConnectWise. Read more about Sam’s eight-year journey as a ConnectWise colleague, and how he’s built a high-performing sales team that ensures partner success.
Life at ConnectWise
10/30/2022
Colleague Spotlight: Tina Barboza
By: Gregg Lalle
Meet Tina Barboza, Partner Development Manager at ConnectWise. Read more about how Tina’s role allows her to foster meaningful relationships with partners while helping their business grow.
Life at ConnectWise
04/09/2020
4 min read
The math behind successful as-a-service series: business valuation
By: Gregg Lalle
In the fourth (and final) part of our ‘The Math Behind As-a-Service’ blog series, we’re diving into our last key performance indicator (KPI): business valuation. In this post, you’ll learn what it is, why it matters, how to calculate it, and how to increase it.

Business Growth
03/12/2020
5 min read
The math behind successful as-a-service series: lifetime value
By: Gregg Lalle
In the third part of our series ‘The Math Behind Successful As-a-Service,’ we’re diving into lifetime value: what it is, why it matters, and how it can help shape your company’s strategy.

Business Growth
02/05/2020
6 min read
The math behind successful as-a-service: understanding and calculating customer acquisition cost
By: Gregg Lalle
In the second part of our ongoing series ‘The Math Behind Successful As-a-Service,’ we’re diving into customer acquisition cost (CAC): what it is, how it’s measured, and how it can serve as a meaningful indicator of profitability.

Sales & Marketing
01/09/2020
6 min read
The math behind successful as-a-service: understanding and calculating churn
By: Gregg Lalle
In the first part of our series ‘The Math Behind Successful As-a-Service,’ we’re breaking down all things churn rate: what it is, why it matters, how to calculate it, and, of course, how to minimize it within your organization. Read on for churn-related insights and tips.

Managed Services
09/06/2018
1 min read
Research reveals 2018’s biggest challenges and opportunities for MSPs
By: Gregg Lalle
I’ve been working in this high-change industry for a long time now, and the MSPs I work with have shared how it can feel like a challenge to keep up. Thankfully, there are ways that you can do more for your profitability and resiliency. A recent research survey commissioned for ConnectWise and carried out by Vanson Bourne delves into what’s working—and what isn’t—for managed service providers in the UK and Australia.

Business Growth