EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
Cloud App SecurityMonitor and manage security risk for SaaS apps
SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
Policy ManagementCreate, deploy, and manage client security policies and profiles
Incident Response ServiceOn-tap cyber experts to address critical security incidents
Cybersecurity GlossaryGuide to the most common, important terms in the industry
Blog Posts by Gregg Lalle
Senior VP, International Sales & Strategy, ConnectWise
Gregg Lalle has more than 28 years of experience with demonstrated leadership in sales, marketing and strategic development. Since joining the ConnectWise team in 2010, Gregg has leveraged his passion for partner success to rise through the ranks to arrive at his current vital role as SVP of International Sales and Strategy. After architecting a successful distribution model in North America, Gregg has strategically nurtured those relationships and has been a key contributor in the company’s rapidly evolving global presence. He currently is responsible for establishing and maintaining offices in Europe (London) and the Pacific Rim (Sydney) which includes staffing, strategic direction and management of alliance partners. Since being dedicated to the ConnectWise channel over the last 8 years, he has been instrumental in delivering the technology industry’s leading business management platform to IT service providers in EMEA and APAC.
Gregg holds a BA in Economics from Penn State University currently lives in St. Petersburg FL.
4 min read
The math behind successful as-a-service series: business valuation
In the fourth (and final) part of our ‘The Math Behind As-a-Service’ blog series, we’re diving into our last key performance indicator (KPI): business valuation. In this post, you’ll learn what it is, why it matters, how to calculate it, and how to increase it.
5 min read
The math behind successful as-a-service series: lifetime value
In the third part of our series ‘The Math Behind Successful As-a-Service,’ we’re diving into lifetime value: what it is, why it matters, and how it can help shape your company’s strategy.
6 min read
The math behind successful as-a-service: understanding and calculating customer acquisition cost
In the second part of our ongoing series ‘The Math Behind Successful As-a-Service,’ we’re diving into customer acquisition cost (CAC): what it is, how it’s measured, and how it can serve as a meaningful indicator of profitability.
6 min read
The math behind successful as-a-service: understanding and calculating churn
In the first part of our series ‘The Math Behind Successful As-a-Service,’ we’re breaking down all things churn rate: what it is, why it matters, how to calculate it, and, of course, how to minimize it within your organization. Read on for churn-related insights and tips.
1 min read
Research reveals 2018’s biggest challenges and opportunities for MSPs
I’ve been working in this high-change industry for a long time now, and the MSPs I work with have shared how it can feel like a challenge to keep up. Thankfully, there are ways that you can do more for your profitability and resiliency. A recent research survey commissioned for ConnectWise and carried out by Vanson Bourne delves into what’s working—and what isn’t—for managed service providers in the UK and Australia.