ConnectWise Dedicated Technician™

• Windows Server Administration, Acronis Backup tool, Bit warden Web Vault, Windows Active Directory, VMware vSphere, VMware Horizon Client, Office 365, Synology Backup tool, Quest ARS Identity & Access Management, DNS, DHCP, DFS, ConnectWise Automate, Manage, Control

Office 365, DUO Administration, Adobe Administration, ConnectWise Manage, ConnectWise Automate, Server Monitoring, Application installation and maintenance, Local Active Directory and Entra

Windows Server Management, Virtualization (Hyper V and VMware), Microsoft Exchange Server, Office 365, Microsoft Azure, Barracuda Email Gateway, Security and compliance, Disaster Recovery, Vulnerability Assessment, Patching

Install Complex software and hardware, Exchange Online and On-Premises, Datto, Sentinel, IT Boost, Acronis, and Windows Server Backup, ConnectWise Manage, Server Monitoring, Familiar with windows 7,8 and 10, Cisco Meraki, VPN, LAN and Network Diagnoses, VMWARE and HYPER-V, RMM, Automate, O365 Admin Center, ACTIVE DIRECTORY, Webroot Client and hudu

Office 365 admin, Server Monitoring (All server issues), ConnectWise NOC Portal, Active Directory, DNS, DHCP, Backup issues, Server rebooting, Virtual Machine, Hyper V, Physical Machine, ITIL Framework, Technical desktop support Troubleshooting, Windows Patching, SCCM, Service Now, BMC Remedy, CMS supervisor, Report Generation, Managing teams roaster