WORK EXPERIENCE

Technical Support L4-Partner Engagement

ConnectWise

May 2013 - Present

Mumbai

Achievements / Tasks

·        Migrate File server data to SharePoint online/ One drive using Microsoft migration manager.

·        Migrate Google Workspace and Dropbox data to Sharepoint online.

·        Migrate On-premises SharePoint sites to SharePoint online using tools like SPMT and Sharegate.

·        Create/delete SharePoint online sites, Adding/deleting/modifying users, controlling access to document libraries, and setting permissions.

·        Manage Sharepoint admin Center

·        Use M365 compliance Centre to generate different types of reports for SharePoint online User activity. Generate Activity logs/reports using M365 admin Center for the clients.

·        Project Planning, scoping, Cost estimation, Preparing Execution flow/steps, tracking, post implementation support.

·        Performed Technical audits of IT staff and provided regular feedback for the improvement.

·        Extensive work experience in Microsoft SharePoint environments administration, management, server farm architecture design, deployment, farm installation, migration, upgrade, security and solutions deployment.

·        Good working experience on SharePoint 2019,2016 and 2013, SharePoint Server 2010, MOSS 2007 and WSS 3.0.

·        Worked on Migration tools like Metalogix, SPMT, Sharegate, migration manager and Migrationwiz for M365 Sharepoint migrations projects.

·        Worked on critical issues raised by Partner and resolved in timely manner.

·        Worked on IIS migrations and handled issues raised by partners on IIS.

·        Worked extensively with Sharepoint Central Administration to perform various functions Such as creating and managing web applications, site collections, alternate access mappings, manage security, configure service applications.

 

Sharepoint Consultant

Wipro BPO Ltd, for client Microsoft

May 2010 - April 2013

Mumbai

Achievements / Tasks

·        Installation and configuration of SharePoint portal 2003, MOSS, SharePoint 2010 and 2013.

·        Troubleshoot issues on SharePoint configuration wizard, SSP, mysites, Search & alerts.

·        Configure different authentications for SharePoint 

·        Troubleshoot issues on UPA and other service applications  ,

·        Worked on people picker and alerts issues 

·        Creating sites, document libraries, and lists, assigning permission to sites, sub-sites, folders, lists and documents.

·        Hands on experience on stsadm commands and PowerShell commands

·        Creating SharePoint groups and assigning different permission levels to different sites.

·        Worked extensively with Central Administration portion to perform various functions

·        Such as creating and managing web applications, site collections, alternate access mappings, manage security, and configure service applications

·        Familiar with four types of Backups (SQL, STSADM, SharePoint designer and Central administration).

·        Migration from portal 2003 to MOSS , From MOSS to SharePoint 2010

 

System Administrator

Johnson & Johnson

Aug’2006 to Mar’2010

Mumbai.

Achievements / Tasks

·        Installation and maintenance of the operating system.

·        Installation of Active directory, DNS and DHCP servers

·        Defining & implementing group policies/password/account policies as per standards.

·        Lead IT department operational planning and projects.

·        IT Policy formulation and implementation.

·        Setup and configuration of disk volumes and file systems.

·        Backup and Restore (Using NT backup & Veritas backup utility).

·        Maintenance of shared file systems / DFS link access management.

·        Updating of Virus definitions on the server, scanning and removal of viruses from Network.

·        User Management: Creation of user accounts, modifying user properties, assigning rights to user.

·        Applying Security Patches, Hot fixes and Service Pack.

·        Good working knowledge of incident ticket software.

·        Creation and management of Virtual Directories and Application pools in IIS and Troubleshooting IIS related issues

 

 

SKILLS

Sharepoint Online, ConnectWise RMM, ConnectWise ScreenConnect, OneDrive, M365 administration, Sharepoint On-premises Products, IIS Administration, SQL Administration, Sharegate, Microsoft Migration Manager, Migrationwiz, Microsoft Power Automate, Microsoft Azure Administration

 

 

CERTIFICATIONS

Udemy Certificate : Sharepoint for Administrators

Udemy Certificate : Microsoft Power Automate  (Flow)

Microsoft Azure Administrator Associate

Microsoft Certified System Administrator

 

TRAININGS

ConnectWise RMM

ConnectWise ScreenConnect

 

 

EDUCATION

Bachelor of Commerce

Mumbai University

2004

Mumbai