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reportingReporting

Keep the Data You Need at Your Fingertips

Powerful reporting inside ConnectWise® Manage™ gives you immediate access to data on services, projects, sales, marketing, finance, and more. Take the guesswork out of your business strategy with the data to drive real business growth. Centralize your data in one place, with customizable, up-to-the-minute metrics for every department. Our dashboards go beyond just telling you which data sets to watch, and actually provide detailed explanations for every KPI. With dashboards and reporting in ConnectWise Manage, you’ll have real-time insight into everything you want to see, and no extra clutter.

Reap the Rewards of Reporting

Examine Profitablity

Gain visibility into profitablity metrics to quickly see where you’re making money, and where you’re losing it. Better understand which customers are bringing in profit, and your true employee costs.

Stay Current on Issues

See everything—from time to resolution to open ticket count, ticket backlogs, SLAs, and project hours—at a glance. Gauge time per project or resource, and see which employees are best using their time.

Forecast Sales

Forecast your sales with a look at which opportunities are ready to close and how much you can expect to make. Break down opportunities by employee to judge ROI.

See the status of every ticket, and overall goals, at a glance

View open opportunities and activities by resource, and track progress toward quota

Track the ROI on your Marketing Campaigns

Easily see billable and non-billable time by resource

Quickly see gross profit per company

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See How ConnectWise Manage Changes the Game on Reporting in Our Free Demo

“ConnectWise Manage helped us become more organized with our services, time, contacts, invoicing, and billing. Because we now had access to better reports, we could see where we were getting it right and where we had room to make improvements.”

Austen Clark, Managing Director, Clark Integrated Technologies

Explore Other ConnectWise Manage Features

Help Desk

Take advantage of clear lines of communication, an efficient ticketing process, and everything you need to provide exceptional service delivery.

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Project Management

Create a project using a template, customize your work plan, and manage everything in one place.

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Partner Support >>