Inside the Industry

An interactive webinar series featuring free, on-demand webinars where industry experts share newsworthy topics and industry trends that add value to your business.

An interactive webinar series featuring free, on-demand webinars where industry experts share newsworthy topics and industry trends that add value to your business.

Selling & upselling

Webinar
58min
COVID-19 Rapid Recovery Webinar Series: Sales Strategies
Selling can be challenging even in the best of times.
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Cybersecurity
Webinar
35min
Inside the Industry: How to Sell Backup and Disaster Recovery
On this episode of Inside the Industry, join Erik Hentschel Director of Sales and Chris Bayne, Chief Solution Architect from Infrascale on the topic of Disaster Recovery-as-a-Service.
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Sales & Marketing
Webinar
56min
Key Tactics to Monetize Your Security Offering
Brian Downey and John Ford discuss key tactics on how to monetize your security offerings.
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Cybersecurity
Webinar
1hr
Discover Secrets to Finding Your Ideal Customer
You may think success relies on getting more sales, when what you really need are more of the right customers.
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Sales & Marketing
Webinar
56min
How to Increase Your Profit Margins
Your profit margin is a lot more complicated than just the money you’re bringing in.
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Profitability

Talent

Webinar
47min
Accountability in Your Service Team
More Accountability for Your Remote Workforce
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Integrated Services & Teams
Webinar
51min
Creating a Culture of Consistency and Accountability in the Security Realm
As you begin building out your security offerings, you need to ensure that every member of your company knows what’s expected of them.
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Talent Retention, Acquisition & Culture

Business processes

Webinar
46min
COVID-19 Rapid Recovery Webinar Series: Customer Retention Strategies
Customer retention, while always important, is a key strategy to mitigate potential revenue loss amid COVID-19 business challenges.
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Customer Experience
Webinar
59min
COVID-19 Rapid Recovery Webinar Series: Protecting Profitability
Are financial concerns keeping you up at night?
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Profitability
Webinar
41min
Inside the Industry: Fight Ransomware With Cyber Protection
On this episode of Inside the Industry, join James Slaby, Director of Cyber Protection and Mike Vogel, Partner Account Manager from Acronis as they explore the latest cybersecurity research.
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Cybersecurity
Webinar
40min
Inside the Industry: Protecting Your Business With Layered Security
On this episode of Inside the Industry, join Jason Norton, Product Marketing Director at VIPRE, as we discuss the layered security approach.
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Managed Services
Webinar
31min
Inside the Industry: Boost Security, Troubleshoot Faster & Generate Revenue With Network Visibility
On this episode of Inside the Industry, join Marcus Doran, Senior Product Manager at Auvik as we discuss insight into network traffic visibility.
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Remote Monitoring & Management (RMM)
Webinar
25min
Best Practices in Data Protection Against Ransomware
Ransomware is on the rise. Understand the steps to keep your systems protected.
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Cybersecurity
Webinar
1hr
Operationalize Your Operations
By establishing best practices for your operations, your company can grow and mature.
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Business Growth
Webinar
42min
Business Maturity: Moving Past Muscle & Feel
Instinct alone isn’t enough for your business to reach its full potential, and you DO have the power to make the jump for new business opportunities.
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Business Growth
Webinar
59min
You Can’t Cheat Maturity: 5 Growth Disciplines for Business Owners
Discover the necessary steps in achieving business maturity: culture, strategy, rhythm, planning and legacy.
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Business Growth
Webinar
39min
Business Maturity: Building Teams and Strategy
Developing strong leadership and management teams that will own and respect your company strategy isn’t easy.
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Business Growth
Webinar
57min
Business Maturity: Leading Towards Legacy
You’ve built a successful business and surrounded yourself with talented people to help you run it.
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Business Growth

Service delivery

Webinar
31min
Inside the Industry: Boost Security, Troubleshoot Faster & Generate Revenue With Network Visibility
On this episode of Inside the Industry, join Marcus Doran, Senior Product Manager at Auvik as we discuss insight into network traffic visibility.
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Remote Monitoring & Management (RMM)
Webinar
31min
Network Assessments Best Practices
It’s important to understand the current state of your network to identify opportunities for improvement and differentiate yourself as a technology solution provider (TSP).
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Profitability
Webinar
28min
Creating a Rock-Solid Disaster Recovery Plan
You’re 10 steps away from a rock solid disaster recovery plan.
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Business Continuity
Webinar
54min
The New Way to Look at Managed Services
Watch our webinar helping MSPs get focused on more than just the technology and the services they try to get people to buy, like the data behind it all.
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Managed Services
Webinar
49min
Demystifying As-A-Service
As the technology space shifts toward as-a-service, it becomes even more important to understand this business model and how it makes you more than just a vendor to your clients.
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Profitability
Webinar
1h 4min
Take IT Service Delivery & Your Profit to the Next Level
How do top IT providers generate 50% more service revenue per employee than average providers? Two words: Operational efficiency.
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Professional Services Automation
Webinar
52min
Is Your Value Dropping in the Eyes of Your Customers?
The technology landscape has changed drastically over the past five years, and customers are struggling to see the value in their IT service providers.
Business Intelligence

Cybersecurity

Webinar
1h 5min
The MSP’s Guide to Evolving Your Business into the Security Realm
Cybersecurity is the new frontier. And as an MSP, you need to figure out how you will guide your clients through.
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Cybersecurity
Webinar
49min
How Reducing Your Risk Can Earn You More Revenue
Assessing and managing your risk goes a long way in providing positive impacts to your business and clients alike.
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Cybersecurity

Past Industry Buzz

Webinar
49min
ConnectWise 2021, The Year of The Partner
Hear from our expanding EMEA leadership team how our organisation is evolving with you at its core.
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Company Updates
Webinar
31min
Dedicated to your success: Maximise service delivery and protect profitability
Are you in need of more personalised support to help solve problems, improve processes and response time?
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Integrated Services & Teams
Webinar
1h 46min
Moving your MSP from chaos to control
Only 13% of MSPs are having proactive conversations about cybersecurity with their customers today. Are you in need of assistance simplifying and delivering your cybersecurity offering?
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Cybersecurity
Webinar
42min
The Power of RMM
There are many advantages to using an RMM tool. ConnectWise RMMs can help you invest more time in high-value tasks by automating and offboarding your technical work!
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Remote Monitoring & Management (RMM)
Webinar
1h 20min
August 2020 Security Briefing
The IT Nation Secure team, along with others from the industry, share updated guidance on the what and whys of security operations, an interview with Tomer Weingarten, CEO of SentinelOne, and the latest on what's hot and what's not when it comes to defending your clients from cyberattacks.
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Cybersecurity
Webinar
25min
Building an Effective Product Portfolio in Today’s New Normal
You have several touchpoints with your customers throughout your partnership, and these touchpoints make up the Customer Journey.
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Business Growth
Webinar
30min
Getting Paid Faster
Learn how to get paid faster, improve cash flow, and stay on top of your finances. In this 30-minute webinar, we discuss six tried and tested principles for boosting finance.
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Profitability
Webinar
51min
The ConnectWise Advantage
Not all MSP technology solution vendors are the same; however, do you know why?
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Business Growth
Webinar
1h 23min
July Security Briefing
Industry experts, including The IT Nation Secure team, share updated guidance on the latest threats involving the MSP community.
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Cybersecurity