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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Strategic Cybersecurity Risk Assessment Software for MSPs & TSPs
Shed light on your clients’ biggest security risks with ConnectWise Identify
When it comes to cybersecurity, what your clients don’t know can hurt them. Keeping them safe starts with asking questions. With ConnectWise Identify, uncover risks across your clients’ entire business. With a risk report in hand, you can start having meaningful security conversations that can get you on the path to keeping clients protected from every angle.
Dive into the features of ConnectWise Identify
The NIST Cybersecurity Framework
ConnectWise Identify risk assessments are based on the internationally recognized NIST Cybersecurity Framework. NIST-based assessments are designed to be used as a guideline to be better prepared in identifying, detecting, and responding to security risks—on and off the network.
Strategic security assessments
With ConnectWise Identify, you’ll have access to a variety of assessment tools and options depending on your customer’s current security posture, from high-level security risk scans to in-depth assessments covering risks across their entire organization.
Easy-to-understand results
Get a comprehensive visual of security vulnerabilities your customers are facing. ConnectWise Identify’s intuitive heat maps highlight the overall risk level and prioritizes threats so you can address these risks based on probability of occurrence and the financial impact to their business.
CISO-recommended remediation
ConnectWise Identify does all the heavy lifting. What would take you days to assess and suggest, can now be done in a fraction of the time. Each risk assessment report includes remediation recommendations to help you create a revenue-generating action plan.
Customer-friendly risk report
See a sample Essentials risk assessment report >>
ConnectWise Identify’s risk assessment reports are crafted using common language for clarity and understanding—no matter how technically savvy the recipient is. Decision-makers will appreciate the flow and design that can be customized with your TSP’s branding.
Attestation letter
ConnectWise Identify can help limit your risk with a written agreement of the security services and recommendations your clients decline with a templated letter of attestation. Delivery and eSignature are automated, and the signed letter is stored in your CRM or system of record.
Global customer reporting
Get a holistic view of all assessments you’ve run and the risk posture across your entire client base. This can help you formulate a real basis for your pitch to customers who may be hesitant to buy into the ConnectWise identify proposition.
ConnectWise Manage integration
Track risk assessments within your client records in ConnectWise Manage®. This seamless integration is designed to keep customer data up to date and complete, including all risk assessments and letters of attestation generated by ConnectWise Identify.
What can ConnectWise Identify do for your TSP?
Gain trust around cybersecurity
By instituting a long-term consultative approach to cybersecurity with your customers, you can change your reputation as a reactive, incident-based partner to a strategic, proactive partner. You’ll undoubtedly build trust and improve client relationships as a result.
High-value, low-cost
Enterprise-level risk assessments are time and resource intense projects that carry a hefty price tag. ConnectWise Identify gives you the ability to offer your clients a high-value, comprehensive risk assessment in short order for just $99/month.
Flexible security assessment options
Whether you want a quick snapshot of risk factors for a new client with our Essential assessment, or want to go deeper into the NIST Cybersecurity Framework with a Comprehensive assessment, ConnectWise Identify gives you and your customers flexible options.
Improve your bottom line
Risk assessments identify real cybersecurity issues, giving you a roadmap to present advanced security recommendations to your customers—whether products or services. ConnectWise Identify can help you turn these top risks into ongoing project work that yields a continuous stream of revenue.
Focus on the most impactful solutions
ConnectWise Identify prioritizes risky activities that leave companies vulnerable to potentially damaging cybersecurity threats. The resulting assessment will help you focus your time on resolutions that will have the biggest impact to your customers’ safety.
“To prepare a security analysis usually requires a high level of resource involvement to perform the audit and correctly write up the output to present to the client. You’d end up having your best people do everything. ConnectWise Identify gave us the ability to produce a high-value security risk assessment of our clients with consistency and very minimal input on our end.”
-Complete IT Co UK
Cybersecurity awareness counts
Based on more than 1,000 risk assessments performed through ConnectWise Identify, more than 65% of SMBs haven’t identified and documented cybersecurity vulnerabilities or threats. Are your customers aware of their risk factors? Here’s your opportunity to add value and secure more business.
Discover More of the ConnectWise Platform
Start your security offerings off on the right foot with ConnectWise cybersecurity resources
Tool
The Security Journey Self-Assessment
Use this assessment to find out where you are in your security journey and how you can advance to the next level.
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ConnectWise Cybersecurity Starter Kit
Our Cybersecurity Starter Kit contains the materials you need to put your customers at ease and enable you to take your practice and services beyond MSP
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Cybersecurity predictions for 2021
Hasta la vista, 2020. Join our cybersecurity experts as they pick up the pieces of the last year and share their predictions for 2021.
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