CONNECTWISE PSA
Instant response. Happier customers.
Give your customers another way to connect with you and your team via chat
Give customers the immediate response they want
Ensure peace of mind
Reassure your customers that, no matter the issue, you’re only a click away.
Support multiple clients
Help more customers with fewer resources by using chat to handle multiple conversations at once.
Keep track of chats
Add chats to an existing ticket for better accountability, visibility, and accuracy.
Extend the reach of chat
Use chat for more than just your service desk. Set up queues for sales, billing, and more.
Build strong client relationships through quick response & clear communication
See more ways ConnectWise helps you streamline support in this ConnectWise PSA™ demo.
Explore other ConnectWise PSA features
Time tracking & billing
Capture every billable hour and send accurate invoices to get paid for your work.
Account management
Discover a sophisticated, 360° view of your clients and start building the strong relationships your business relies on.
Help desk
Streamline ticket management, keep clients informed, and boost technician efficiency.