ConnectWise status page: Real-time product status, incident updates, and maintenance notifications

When service disruptions occur, timely communication is critical. The ConnectWise status page provides real-time visibility into product availability, active incidents, and planned maintenance so partners can stay informed and communicate confidently with their teams and clients.

What is the ConnectWise status page?

The ConnectWise status page, accessible at status.ConnectWise.com, is our primary and fastest method for communicating during incidents moving forward. It provides: 

• Real-time operational status in one convenient location 
  Quickly see the availability of all ConnectWise products and services from a single public landing without needing to log in or visit multiple sites.
• An opt-in model of engagement
  Visit the site at your convenience and elect to receive email notifications by signing up to receive relevant product updates that you want to be alerted about.
• Planned maintenance notifications
  Stay ahead of scheduled maintenance activities that may impact your operations. Upcoming maintenance windows are published in advance, including affected services, timing, and expected impact. 

This approach puts you in the driver’s seat to determine the updates you receive that are important to you, your clients, and your business.

Is ConnectWise down? Key features of the ConnectWise status page

The fastest way to determine whether a ConnectWise service is experiencing an issue is to visit status.ConnectWise.com. During active incident management, the status page provides ongoing updates throughout the incident lifecycle, helping partners stay informed about investigation status, mitigation efforts, and resolution progress. 

Here’s a brief outline of what you can expect to be communicated via status.ConnectWise.com:

• Clear description of the incident in concise detail
• Consistent and reasonably timed status updates
• Current expectations going forward
• Closure of the incident with a conclusive resolution
• Brief root cause analysis (RCA)

Stay informed with the ConnectWise status page

Whether you’re monitoring product availability, preparing for planned maintenance, or tracking active incidents, the ConnectWise status page provides a single source of truth for service communications across the ConnectWise Platform™. 

Visit status.ConnectWise.com and subscribe to updates for the products most important to your business.