How MCP Connects AI to IT Operations

How can you put AI to work? AI assistants are already helping IT teams summarize information, analyze data, write scripts, and work faster. The next opportunity is connecting AI to the operational systems and data behind the work.

Join ConnectWise Director of Product Management Leif Fortson and Senior Software Engineer Sam Mosleh for a practical look at model context protocol (MCP) and how it can bring AI closer to everyday IT operations.

You’ll learn:

• What MCP is and how it works, without getting lost in technical jargon
• Why operational context matters when moving from general-purpose AI to AI-enabled IT workflows
• Where AI can reduce manual effort for technicians and IT teams
• Practical data protection use cases across reporting, troubleshooting, investigations, and workflow automation
• How it works in practice, with a live demonstration of the Axcient MCP server 

Whether you manage IT for your own organization or deliver services across many environments, you’ll leave with a clearer understanding of MCP, where it can create value, and how AI can become a more useful part of day-to-day IT operations. 

Complete the form to save your seat. If you can’t join the live event, we will email you a link to the recording.